About The Position

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.WHO ARE WE LOOKING FOR A Stock Administrator who can execute operational tasks in full compliance with Valentino’s guidelines and support the sale team with all back-end activities facilitating the sale process

Requirements

  • Operational Efficiency: High standard in executing back-end processes to support sales teams and enhance store performance.
  • Inventory Management: Strong ability to maintain accurate inventory records through regular audits, stock-takes, and efficient reconciliation of discrepancies.
  • Detail Orientation and Quality Control: Precision in handling products, ensuring adherence to quality standards, and proactively addressing defective or damaged items.
  • Client-Centric Support: Flexibility to promptly support front of house colleagues to deliver exceptional client service.
  • Collaborative Support: Ability to effectively collaborate with sales teams and management, ensuring smooth product flows and high-quality client care during after-sales processes.

Responsibilities

  • Maintain efficient organization of sellable and non sellable products in the store
  • Provide support to the Sales Teams, ensuring efficient and fast replenishment of merchandise on the shop floor
  • Support the Store Managers with orders of no-core material (stationary, packaging, uniforms, etc.)
  • Process deliveries and transfers within the due dates to support sales and client experience
  • Process omnichannel ship-from store orders (when applicable)
  • Manage the stock activities by leveraging on the company tools and systems (SAP, Smart XP, PRISM, SAP, After Sales App etc.)
  • Conduct regular cycle counts and annual stock-takes to maintain accurate inventory records
  • Track reconciliation of stock discrepancies to be performed, promptly reporting any stock loss, thefts cases and unusual stock adjustment cases for approval
  • Perform regular audits of stock movements (ex. stolen merchandise, negatives on hand, in-transit, on-consignment, on hold, repairs, damaged, uniforms etc.)
  • Support the Store Manager in the implementation of Loss Prevention policies and in managing potential challenges
  • Implement solid control over merchandise promptly identifying defective or damaged items
  • Ensure proper product handling and care to avoid damages and missed sales opportunities
  • Assist Colleagues in managing after sales processes (client returns, repairs, complaints etc.) ensuring the utmost client care.
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