STIR Barista

Four Seasons Hotels and Resorts•Westlake Village, CA

2d•$18

About The Position

Four Seasons Hotel Westlake Village is seeking a Barista at our coffee shop STIR, where you'll excel in creating connections with our guests and crafting memorable experiences through exceptional service. Bring your passion for coffee and hospitality to life as you engage with patrons, ensuring each visit is an unforgettable one. Embrace the opportunity to be part of a dynamic environment where your enthusiasm and dedication make a difference every day.

Requirements

High school education or equivalent experience
Previous Barista experience is preferred
Requires reading, writing and oral proficiency in the English language.
The ability to have strong communication skills between co-workers and guests.
Successful candidate must possess legal work authorization in the United States.

Responsibilities

Prepare and serve a selection of specialty coffees and prepared espresso beverages
Confirm guest orders, including any special needs or requests, from the guest using the hotel’s point-of-sales system
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items
Maintain high level of cleanliness, organization, and stocking at the bar area
Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
Work harmoniously and professionally with co-workers and supervisors.