Stewardship & Donor Relations Manager - Office of Development

University of Mississippi Medical Center•Jackson, MS

61d•Onsite

About The Position

Directs and manages all financial and administrative operations for the Office of Institutional Advancement, including both the Office of Development and the Office of Communications & Marketing. Effectively and efficiently manages the daily operations of both offices office to include budget and financial planning, administration of gifts and endowments, personnel management and staff development, communications contracts management, financial analysis and reporting, and supporting organizational effectiveness in Institutional Advancement.

Requirements

Bachelor's degree in marketing, communications, business, or a related field.
Three years of donor relations/stewarding, customer service or related experience to include one year of supervisory experience or equivalent combination of education/experience.
Ability to engage donors and potential donors in a variety of ways.
Ability to prioritize projects, examine and re-engineer operations and procedures and develop new policies as needed.
Excellent verbal and written communication skills, organizational and analytical skills.
Ability to allocate resources, including personnel resources, to a common goal, with the ability to train, supervise, and motivate employees.

Nice To Haves

Experience in a development setting strongly preferred.

Responsibilities

Stewardship: Develops and oversees the implementation of communication and engagement strategies that create and enhance donor relations and other partnerships to support UMMC. Works with department leaders and gift officers to tailor approach for individual schools and medical center departments. Meets regularly with development team members and medical center constituencies to ensure stewardship efforts are consistent.
Supervisory: Directs, supervises, and oversees work activities of subordinates ensuring all activities, operations and projects are met and completed in a timely manner and are compliant with university policy and procedures. Establishes professional development opportunities, mentors, and offers meaningful, continuous performance-related feedback for staff members. Clearly defines work expectations, recognizes and rewards individuals for a job well done, provides disciplinary counseling when necessary, conducts timely performance appraisals adhering to university standards, and works with HR business partner as needed. Fosters a non-punitive working environment of engaged staff through transparency, accountability, change management, and culture of collaboration.
Donor Communications: Woks with Principal Gifts team to create general and specific communications to donors on a regular basis and as needed. Oversees the preparation of proposals, campaign needs, and similar materials. Works with annual fund manager to align messaging at all stages. Assists with publications related to donors and social media content. Donor Reporting and Acknowledgement: Oversees the gift acknowledgement process. Responsible for general and targeted impact reporting, endowment reports, and fund information summaries for donors and internal constituents.
Donor Cultivation: Identifies, researches, and cultivates prospective donors to the medical center through identified cycles of funding, the monitoring of pledge payments, and creation of opportunities for additional support.
Donor Reporting and Acknowledgement: Oversees the gift acknowledgement process. Responsible for general and targeted impact reporting, endowment reports, and fund information summaries for donors and internal constituents.
Events and Appreciation: Oversees the development of donor recognition and stewardship plans and strategies for major donors, including a series of specific annual contacts and engagement.
Donor Recognition: Oversees plans for appropriate permanent donor recognition displays. Assist with research and implementation of recognition proposals for new and existing spaces and initiatives.
Donor Records: Oversees the maintenance of ongoing and comprehensive records related to donor recognition and stewardship, including those related to employee/payroll giving programs.
General Administration: Monitors requests by UMMC Staff as well as third-party fundraisers to ensure adherence with UMMC policies. Communicates with various departments involved in the approval process.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.