Dual Property Stewarding Supervisor - Full Time (Harrah's LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Stewarding Supervisor is responsible to standardize, maintain, and continuously improve quality of cleanliness and maintenance in all back of house F&B areas. The Stewarding Operations Manager is responsible for the management of all aspects of the Stewarding Department functions, in accordance with hotel standards. The Stewarding Operations Manager directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.

Requirements

Minimum of 3 years’ experience in a similar role I a high-volume food service or food processing environment
Able to manage team of 15-20 managers and supervisors and 200 hourly employees
In-depth knowledge on latest cleaning and sanitation practices including chemicals
Passionate approach to streamline operational procedures and increase productivity of department
Excellent communication and administration skills
Passion to explore and test latest technologies
Applies best industry best practices
Ability to maintain and further develop the standards set by Caesars Entertainment
Work requires effective communication in English, both verbal and written form in a professional manner
Must present a neat and professional appearance
Flexibility with working various shifts
Must be able to obtain ServSafe Certification

Nice To Haves

Bilingual abilities are preferred but not required

Responsibilities

The overall cleanliness of all F&B related BOH/FOH areas
Monitor and evaluate staffing levels and hire, train and motivate staff to ensure adequate guidance and resources exist to accomplish established objectives
Develops highly skilled, successful employees, sets realistic and measurable service standards and goals
Oversees and / or conducts inspections of back of the house areas for cleanliness and maintenance of equipment
Supervises the cleaning necessary to meet the requirements of the SNHD
Schedules and Supervises Routine Deep Cleaning of all F&B Related Areas
Scheduling of Pest Control Treatments, Maintenance and Monitoring
Monthly Inventory of F&B Outlets China, Glass and Silver
Expense Tracking/Management of Cleaning Supplies
Monthly Cost Transfers to F&B outlets of Tracked Cleaning Supplies
Conducts internal health inspection in conjunction with the Executive Chef/ safety team
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands
Continuously improves BOH related services by evaluating problems using feedback or data
Perform BUZZ meetings with staff, ensuring that service is technically proficient
Keeps team well informed of property promotions and events
Consistently follows company policies, procedures and industry regulations
Practice and observe safety rules and regulations and ensure others to do the same.
Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements
Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategies
Addresses employee performance issues, coaches for improvement and provides ongoing feedback
Inspect grooming and attire of staff; rectify any deficiencies
Holds employees accountable
Maintains accurate and up-to-date employee records, completes performance reviews in a timely fashion
Clearly understands and abides by the CBA Union contract
Ensures that cleanliness of all kitchen and stewarding equipment is adhered to
Maintain complete knowledge of correct maintenance and use of equipment
Responsible for training staff in the use of chemicals related to the department and proper methods for cleaning
Responsible for the delegation of job duties to work force
Oversees the disposal of trash and garbage
Check storage areas for proper supplies, organization and cleanliness
Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage
Identify dish machine problems by inspecting washed wares; resolve problem situations, scheduling preventative maintenance
Prepare contingency plans for equipment which cannot be repaired immediately
Monitor and maintain pest control requirements in accordance with hotel standards
Perform training sessions with staff, ensuring that service is technically proficient
Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications
Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards
Respond to emergency situations accordingly
Perform all other job-related duties as requested