Steward

The Kessler Collection•Orlando, FL

3d•Onsite

About The Position

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we aremitted to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program JOB SUMMARY The overall objective and purpose of the Steward position are to support the Culinary/Food & Beverage staff by maintaining the cleanliness of the kitchen. The incumbent is responsible for washing dishes, pots, and pans, as well asanizing and cleaning the kitchen and ensuring events are set up according to the banquet event order. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by thepany.

Requirements

Knowledge of guest service etiquette and proper food and beverage serving techniques
Knowledge of Stewarding/Banquets
Ability to operate an industrial dishwasher
Ability to work quickly, prioritize, and maintain service of multiple guests
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to follow instructions and take direction
High School Graduate or related training equivalent - required

Nice To Haves

1+ year of relevant work experience in similar scope and title - preferred
Experience within luxury brand/markets - preferred

Responsibilities

Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
Maintain the integrity of Company proprietary information and protect Company assets
Proficiently operate the dishwashing equipment, using a proper number of products. Report deficiencies.
Follow proper food handling procedures
Wash dishes, glassware, and silverware
Assist in platting/hot boxing food in professional and efficient manner
Transport of items from Banquet Kitchen/Kitchen to designated space
Assist with banquets breakdown of stations and event
Ensure all sets are elevated and of highest standard at the start and during events
Wash pots, pans, and trays
Maintain a clean andanized pantry and coolers
Clean countertops and walls, mop floors
Segregate and remove trash and garbage and place it in designated containers
Regularly empty garbage containers
Rinse out and wash garbage cans
Sort bottles, plastics, and other recyclable items
Stack clean dishes and transfer equipment to the proper storage area
Maintainplete knowledge andply withpany policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow allpany safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned