Steward

HEI Hotels & Resorts•Miami, FL

About The Position

Mayfair House Hotel & Garden is a Two MICHELIN Key hotel and a proud member of the Condé Nast Traveler Gold List 2026. Designed for the cultured, curious, and discerning traveler, Mayfair House offers an iconic experience set against a sensual and sophisticated backdrop. Our hotel is refreshingly current yet timeless—rooted in an artist-driven narrative and defined by its signature, eccentric design. We are seeking passionate hospitality professionals to join our forward-thinking, industry-changing team. At Mayfair House, service is high-touch yet unpretentious—personable, accommodating, effortless, and discreet. Our associates bring the Mayfair House service philosophy to life through diligence, authenticity, and a genuine desire to exceed guest expectations. For years, we have delivered exceptional luxury boutique hospitality, and our continued success is driven by the dedication and pride of our team members. We look for individuals who bring personality, energy, enthusiasm, and a strong commitment to service excellence. Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Requirements

Knowledge of service ware and how to maintain same in order to complement guest experience.
Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Physical strength and stamina are essential to this position due to the high activity level.

Responsibilities

Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly.
Quickly wash all ware and replace in storage areas as designated.
Keep dish machine properly cleaned and filled with water per hotel standards.
Operate burnishing machine to ensure proper finish on silverware.
De-tarnish and polish silver for proper appearance.
Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Benefits

Tuition reimbursement
35% employee dining discounts at hotel outlets
Upsell incentives
Monthly employee recognition programs
Employee Assistance Program (EAP)
Hotel stay discounts
Paid time off
Competitive health benefits and daily employee meals
Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs
Pet insurance