Steward

Little River Casino Resort•Eastlake, MI

46d•Onsite

About The Position

SUMMARY: Supports kitchen staff in everyday function in all outlets. Washes dishes, pots, pans, and equipment. Maintains general cleanliness and heavy cleaning of kitchen. Tends to assign food outlets and EDR (Employee Dining Room) by ensuring cleanliness and adequate supply of food. Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Requirements

None
SERVSafe Food Handler certification or must obtain within 90 days of employment
Experience working with a Tribally run casino and/or resort preferred
At least 16 years of age
Basic organizational, written, and verbal communication skills
Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
Basic problem-solving skills
Accurate and detail-oriented
Maintain high confidentiality
Independently manage multiple tasks in a professional manner
Ability to work independently with minimal supervision
Ability to work cooperatively with all departments
Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, passing Resorts background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.
Accountable - Accept responsibility and account for actions
Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
Detail Oriented – Ability to pay attention to the minute details of a given project or task
Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values as you lead your department
Empathetic – Appreciates and sensitive to the feelings of others
Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards
Judgment - Makes well-reasoned and timely decisions based on careful, objective review and informed data
Leader – Sets the standard, is an example and correctly influences and ensures others perform their jobs correctly, effectively, and responsibly
Organized – Possesses the trait of being organized and follows a systematic method of performing a task
Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
Reliable – Is dependable and trustworthy
Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors

Responsibilities

Ensures the protection, proper use, and maintenance of Little River Casino Resort assets.
Washes, rinses, and sanitizes dishes, pots, cookware, utensils, and any other equipment used in the food service areas according to Resort guidelines.
Carries and puts away pots, pans, and other utensils and equipment.
Maintains general cleanliness of kitchen and storage areas.
Responsible for sorting silverware prior to delivery to the Front of the House.
Stocks, cleans, and organizes designated areas.
Breaks down cardboard and takes out trash.
May be asked to serve EDR when necessary.
Maintains guest service standards while working in public areas.
Supports kitchen staff by helping in food production when necessary.
Must satisfactorily complete all training assigned by the Resort.
Must adhere to the safety rules and regulations of the Little River Casino Resort and of the Food & Beverage Department.
Must be aware of and adhere to the emergency and evacuation procedures.
Must be aware of and adhere to the Resorts Health & Safety Program.
Other duties as assigned.