Station Trainer
About The Position
Sun Country Airlines We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places. Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Station Trainer you’ll enjoy these benefits and more : Comprehensive benefit package including dental and vision PPO and high-deductible health plans Health savings accounts (HSA and FSA) Dependent Care Starting day one free standby and discounted travel privileges for employees, family, & friends 401(k) match Paid Time Off Paid holidays Life and AD&D Insurance Employee Assistance Program including counseling for employees and their family Fitness incentive and Stop Smoking Support Station Trainer Overview: Sun Country Airlines is seeking a Station Trainer to plan, organize, and deliver a wide range of training for Sun Country station personnel and vendors to ensure regulatory compliance, meet organizational goals, maintain accurate record keeping, and ensure system-wide consistency through auditing.
Requirements
- Minimum of 1-year professional training or related experience
- Must have a valid driver's license
- Must have the ability to acquire a passport for travel
- Must have the ability to obtain MSP SIDA badge
- Strong communication skills, both written and verbal
- Solid organizational skills including attention to detail and multi-tasking
- Familiar with MS Suite products
- Ability to travel on short notice as needed
Nice To Haves
- Previous airline experience
- Previous experience delivering classroom and job training
- Practical knowledge with ground operations and handling, passenger service, and airline security
Responsibilities
- Deliver station training for all areas of operation including above wing, below wing, freighter operations, charter operations, and GSC
- Heavily supporting the MSP hub with training needs, initiatives, and requests. This includes consistent new hire training and adhoc training throughout the year.
- Assess training needs; develop and deliver ongoing training to help station personnel maintain and improve their job skills and knowledge. This includes training vendor managers on our most current policies and procedures.
- Develop, update, and maintain curriculum. Create handouts, manuals, visual aids, course outlines, PowerPoint presentations, assessment instruments, newsletters and other materials used in training that meet compliance standards.
- Identify policy and procedural needs driven by data assessed in past audit; develop and implement supporting programs based on finding.
- Provide training assistance to Sun Country out-stations. Travel may be required up to 75%. This would include station openings, ground handler changes, and the implementation of new tools, equipment, technology and procedures.
- Support special projects and committees as assigned by Manager, Ground Operations Training
- Ensures compliance standards established by the Federal Agencies and Sun Country Airlines
- Ensures training rosters are complete and accurate through coordination with stations and comparing it against our database.
- Ensures regulatory compliance of training records and vendor qualifications.
- Ability to stay current with all regulatory changes affecting Customer Experience
- Any other duties assigned by management
Benefits
- Comprehensive benefit package including dental and vision PPO and high-deductible health plans
- Health savings accounts (HSA and FSA)
- Dependent Care
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
