State Eligibility Consultant

State of Indiana•Indianapolis, IN

49d•$37,648

About The Position

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility. Role Overview: The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews applications for public assistance programs. You will determine amounts, keep records, and gather additional information when needed for continued eligibility.

Requirements

Be willing to travel with reasonable accommodation.
Thorough knowledge of public assistance policy, practices, and procedures.
Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
Working knowledge of computerized eligibility systems.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to use tact and empathy in dealing with people from varied backgrounds.
Ability to use discretion in dealing with all clients, and fellow employees' personal information.
Demonstrates effective interview and communication skills.
Ability to be flexible and self-motivated in managing multiple priorities.
Ability to work independently and as part of a team.
Ability to perform basic mathematical calculations.
Able to perform essential functions with or without reasonable accommodation.
No degree is required to fill this position

Responsibilities

Review all eligibility recommendations and information provided by contract staff.
Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
Examine data matches to find inconsistent and unreported data.
Approve claims referred and calculated by the Contractor.
Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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