Client Relationship Management and Engagement Delivery Actively manage a portfolio of client engagements and consulting staff, ensuring all contractual targets and deliverables are met. Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements. Drive quality and standards of work product; ensure superior engagement quality. Maintain strong relationships with executives at state departments, including division, branch, and program levels. Develop and instill best practices throughout the organization. Maintain and promote compliance with contractual, regulatory, and internal policy requirements. Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters. New Business Development Serve as a thought leader in the public domain and assist in building the Guidehouse brand across state clients. Leverage the firm’s existing relationships with state agencies and develop new relationships to expand existing client relationships and develop new clients. Serve as the lead executive for new business opportunities. Serve as a content expert for client issues. Be personally engaged in and accountable for growing the practice at a rate of $5M+ in annual new business for the firm. Consulting Staff Leadership Direct line management for consultants assigned to client engagements led. Career development, advocacy for, recruitment of, and retention of members of the public health advisory team. Training and onboarding of new consultants. Contribute to the development of a positive and performance-oriented culture.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees