Startups GenAI Sales Operations Lead

Amazon • Seattle, WA

1d

About The Position

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers
of all sizes to innovate and expand in the cloud. Our team empowers every
customer to grow by providing tailored service, unmatched technology, and
support. We dive deep to understand each customer's unique challenges, then
craft innovative solutions that accelerate their success. This customer-first
approach is how we built the world's most adopted cloud. Join us and help us
grow.

AWS is seeking a Startups GenAI Operations Lead. This position will be
responsible for designing and implementing scalable operational mechanisms that
connect business strategy to execution through data-driven decision making and
rigorous inspection systems. The role encompasses managing Strategic Business
Reviews, Forecasting, and Top Deal Calls while establishing essential business
rhythms that create the operational backbone for predictable business outcomes
and growth in our Startups GenAI business. As a trusted advisor, this Startups
GenAI Sales Operations Lead position will lead time-sensitive executive
responses and conduct comprehensive data analyses to inform strategic decisions.
The role will spearhead critical cross-functional projects including GPU
capacity tracking, credits monitoring, and planning processes such as headcount
planning and territory mapping.

Success in this role requires exceptional ability to navigate complex
cross-functional stakeholder environments, translate strategic vision into
executable plans, and drive results through team leadership and operational
excellence. The ideal candidate will develop simple, scalable solutions to
difficult problems, demonstrate excellent project management skills, and
communicate complex analytical results clearly and effectively, both in writing
and verbally. In this role, you will leverage expertise in workflow optimization
and data analytics to define key sales support systems aligned with our GenAI
business objectives. You'll build strong relationships across Sales, Business
Development, Partner, Finance, and Marketing functions, enabling you to lead
change management initiatives and enhance operational productivity within the
Global Startups GenAI business. Through removing roadblocks and driving
solutions, you will empower our specialized sales force to effectively acquire,
grow, and retain the best GenAI startups on AWS.

Requirements

• Bachelor's degree or equivalent
• Experience using sales CRM tools such as Salesforce
• 5+ years of experience in business operations, sales operations, or related fields with demonstrated success in scaling operational mechanisms
• Track record of driving results through data-driven decision making, with exceptional analytical and business judgment skills
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

• Track record of building and scaling operations in high-growth B2B technology or enterprise software companies
• Strong understanding of Amazon's operational model and mechanisms
• Understanding of startup ecosystem
• Experience partnering with C-suite executives and influencing senior stakeholders

Responsibilities

• Deliver high-impact operational mechanisms (e.g., Strategic Business Reviews, Forecasting, and Top Deal Calls) that drive GenAI business operational excellence and growth, converting strategy into measurable business outcomes
• Design and operate scalable system to prioritize GenAI resources across the startup ecosystem through headcount planning, capacity tracking, credits monitoring, etc.
• Support customer acquisition goals through a goaling framework and mechanisms
• Lead time-sensitive executive responses and conduct comprehensive data analyses to inform strategic decisions

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level