Startup GenAI Operations Manager

Amazon • Seattle, WA

3d

About The Position

AWS is seeking a Startups GenAI Operations Manager to join our Global Startups
GenAI Ops team. The team is responsible for supporting the Global GenAI Startups
Sales, Solutions Architecture and Go-To-Market Business Development teams.
Aligned with the Global GenAI STL, this operations team creates and maintains
all mechanisms and projects to scale the GenAI team globally – all within an
environment of rapid growth and increasing complexity.

As a trusted advisor to the Startup leadership team, the Startups GenAI
Operations Manager will provide strategic insights and recommendations based on
in-depth analysis of sales coverage, total addressable market, customer
segmentation, and other key areas. This position will lead time-sensitive
executive responses and conduct comprehensive data analyses to inform leadership
decisions. Additionally, they will oversee strategic, cross-functional
initiatives including go-to-market motions, organizational design, incentive
compensation modeling, and resource deployment, while driving operational
planning processes and leading executive response efforts.

About AWS

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving
revenue, adoption, and growth from the largest and fastest growing small- and
mid-market accounts to enterprise-level customers including public sector. The
AWS Global Support team interacts with leading companies and believes that
world-class support is critical to customer success. AWS Support also partners
with a global list of customers that are building mission-critical applications
on top of AWS services.

Requirements

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Responsibilities

• The successful candidate must be able to roll-up their sleeves, and work directly with the models/data.
• They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities.
• They will be experienced at working with large data sets and the technical tools needed to work with them.
• They will have great communication and customer-relationship skills, strong analytical insights, and be a passionate advocate for their customers to other internal stakeholders.
• Active collaboration with leadership in AWS Sales, Solutions Architect, Business Development, Finance, Marketing, Recruiting, Compensation, Services, and other Operations teams will be crucial to the effective execution of the responsibilities.
• They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level