STARTER

HOMEWOOD-FLOSSMOOR PARK DISTRICTFlossmoor, IL
2d$15 - $15

About The Position

Under the supervision of the Manager/Head Golf Pro, the player assistant/starter is knowledgeable in all aspects of Golf Course operations and "excellent" customer service. The player assistant/starter manages the first tee, golf course, and driving range. The player assistant/starter records and relates details verbally and in written form and is able to deal with emergency situations. The H-F Park District’s mission statement is “to enhance the quality of life through diverse recreational opportunities, facilities and parks while caring for the environment”.

Requirements

  • Efficiently run the operation of the golf course, cart fleet, and driving range at Coyote Run Golf Course.
  • High school graduate.
  • Background in customer service.
  • Ability to make decisions, multi-task, solve problems.
  • Ability to diffuse angry situations and handle emergencies.
  • Must be able to relate park district features and policies to patrons.
  • STANDING: Essential for entire shift
  • SITTING: Minimal
  • WALKING: As needed
  • LIFTING: Under 5 lbs.
  • STOOPING: Frequent
  • REACHING: Frequent
  • CLIMBING: N/A
  • VERBAL: Essential
  • VISION: Essential

Responsibilities

  • Provide outstanding customer service to our internal and external guests by providing friendly, responsive, courteous and helpful service.
  • Greet patrons and guests as they enter and exit the facility.
  • Must multi-task.
  • Accurately keep track of golfers
  • Ensure that the Keep Pace Policy is adhered to by all patrons.
  • Manage the cart fleet and the driving range facility.
  • Answers all patrons’ questions regarding golf course operations.
  • Attend all announced staff meetings.
  • Inform all members and guests of course activities, policies, rules and regulations.
  • After training, competent in all aspects of golf course outside operations.
  • Works regular shifts each week. He/she should report to work at least ten minutes before start of shift.
  • Have a clean, neat appearance at all times. Must wear Course uniform.
  • Proficient in accident/injury procedure.
  • Become familiar with park district facilities and activities offered by the park district.
  • Assist the manager, golf shop staff, starters, pro shop manager, and maintenance crew on tasks necessary.
  • Address all grievances to the manager or other employees in private.
  • Adhere to the policies and procedures as outlined in the Safety Manual, Policy & Procedure Handbook and Employee Manual.
  • Other related job duties as assigned.

Benefits

  • Discounted individual fitness membership at Racquet Fitness Center
  • Discounted golf fees and driving range tokens at Coyote Run
  • Individual admission to open skate at H-F Ice Arena
  • Individual Lions pool pass
  • 20% off (1) facility rental/year
  • 20% off birthday party package for child(ren)
  • 20% off program fees
  • Irons Oaks ropes course & climbing tower
  • Individual ski rental at Irons Oaks (cross-country skiing)
  • 457 Retirement Plan
  • Participation in Illinois Municipal Retirement Fund - only available if required minimum hours are met (work more than 1,000 hours in a year).
  • Additional benefits for facility employees only.
  • Paid CPR/AED training and certification.
  • Paid Leave Time Off
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