Starbucks Supervisor

Buffalo Lodging•Rochester, NY

1d•$19 - $20•Onsite

About The Position

The Starbucks in the Five Star Bank Plaza is seeking a Store Supervisor to join the Starbucks team! The Starbucks in the Five Star Bank Plaza is one of the properties owned and managed by the award-winning hotel management company. This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The supervisor is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions,ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Starbucks and Buffalo Lodging Associates guiding principles.

Requirements

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive.
Previous food and beverage or restaurant environment experience is preferred.
Basic knowledge of food and beverage preparation is a plus.
Supervisory experience preferred
Experience analyzing financial reports a plus
High School diploma or equivalent is preferred.
Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

Responsibilities

Greeting guests and answer all questions about the menu.
Accurate and prompt order taking.
Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
Cleaning equipment and areas.
Restocking service items
Attending department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Comply with policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
hiring
training
scheduling
regularly conducting performance assessments
providing feedback
setting challenging goals
Developing a positive, respectful, productive and professional work environment
Any other tasks / duties as requested by management