Starbucks Supervisor - Hilton Americas Houston
About The Position
The Hilton Americas-Houston is seeking to hire a Starbucks Supervisor to join their Team! Located in the heart of downtown Houston, this beautiful 1,207 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center - home of the NBA's Houston Rockets. The ideal candidate must have a warm outgoing personality, experience in Food and Beverage and a passion for customer service. This is a fantastic opportunity for anyone looking to kickstart or grow their hospitality career! What will I be doing? As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Requirements
- warm outgoing personality
- experience in Food and Beverage
- passion for customer service
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Responsibilities
- Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
- Monitor, observe and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
