Starbucks Store Supervisor

Lodging Dynamics • Clearwater, FL

13h

About The Position

Starbucks Clearwater Beach Life as a Food and Beverage Supervisor: ● Ensures restaurant adheres to all standards as outlined by brand or hotel franchise. ● Inspects daily pre and post-shift side work and cleanliness of outlet areas. ● Conducts pre-shift meetings to inform staff of daily events; reviews daily specials. ● Maintains standards of food and beverage quality and guest services; resolves guest complaints. ● Assists in employee discipline, recognition and performance evaluations. ● Monitors performance of the restaurant through analysis of guest feedback and financial reports; initiates corrective action. ● Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver. ● Maintains open lines of communication with all employees and departments. ● Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. ● Provides a professional image at all times through appearance and dress. ● Follows company policies and procedures and is able to effectively communicate them to subordinates. ● Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews). ● Conducts training classes regarding safety, security, department procedures and service guidelines. ● Fulfills Manager on Duty shifts. ● Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws

Requirements

• Must be able to work nights, weekends, and holidays as needed.
• A minimum of one year food and beverage and/ or hospitality related work experience required.

Responsibilities

• Ensures restaurant adheres to all standards as outlined by brand or hotel franchise.
• Inspects daily pre and post-shift side work and cleanliness of outlet areas.
• Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.
• Maintains standards of food and beverage quality and guest services; resolves guest complaints.
• Assists in employee discipline, recognition and performance evaluations.
• Monitors performance of the restaurant through analysis of guest feedback and financial reports; initiates corrective action.
• Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver.
• Maintains open lines of communication with all employees and departments.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews).
• Conducts training classes regarding safety, security, department procedures and service guidelines.
• Fulfills Manager on Duty shifts.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws

Benefits

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
• Paid time off for full AND part time associates
• Travel discounts at hotel partners and franchises around the world
• Participation in our Wellness program
• On-demand pay opportunities for instant pay between paychecks
• Leadership development program and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed