Starbucks Retail Manager

SodexoFort Worth, TX

About The Position

Sodexo is searching for a Starbucks Retail Manager at Texas Christian University (TCU) in Fort Worth, Texas. The Starbucks at Texas Christian University (TCU) is a high-volume, fast-paced retail location serving a diverse community of students, faculty, staff, and campus visitors. This location operates as a central gathering space on campus, delivering the Starbucks Experience through exceptional customer service, quality beverages, and a welcoming environment. With annual revenues exceeding $2.5M, this store requires a dynamic leader who can effectively manage high transaction volume, drive sales performance, and lead a large team in a demanding environment. The operation includes peak business periods aligned with academic schedules, campus events, and seasonal fluctuations. The Retail Manager is responsible for overseeing all aspects of daily operations, including team development, inventory management, financial performance, and adherence to brand and operational standards. Success in this role requires strong leadership, organizational skills, and the ability to balance customer experience with business results in a high-energy setting.

Requirements

  • Strong organizational and time management skills, with the ability to prioritize competing demands
  • Effective communication skills with team members, campus partners, and senior leadership
  • Flexibility to work varied schedules aligned with campus needs, including early mornings, evenings, weekends, and special events
  • High level of ownership, attention to detail, and readiness for audits and compliance expectations
  • Minimum Education Requirement - Associate's Degree or equivalent experience
  • Minimum Management Experience - 2 years
  • Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Responsibilities

  • Experience with inventory management, waste control, and maintaining in-stock levels during fluctuating demand
  • Ability to analyze sales, labor, and cost trends and adjust operations accordingly
  • Commitment to delivering consistent brand standards and customer experience, even during high-volume rushes

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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