Stakeholder Engagement Specialist

Guidehouse•McLean, VA

About The Position

We are seeking a dynamic Stakeholder Engagement Specialist to join a major government IT modernization initiative. In this role, you will serve as the primary liaison between stakeholders and the program team, ensuring seamless communication and alignment of objectives. You will leverage your expertise to foster strong relationships, provide in-depth product knowledge, and translate complex business requirements into actionable insights for the team. As part of a high-performing, agile, and collaborative team, you will play a key role in delivering innovative technology solutions that address critical business challenges for our clients. This is a high-visibility, fast-paced project that offers the opportunity to make a significant impact in a transformative environment.

Requirements

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Bachelor’s degree
Knowledge and experience with Microsoft Professional Suite (Word, Excel & PowerPoint)
Strong interpersonal and communication skills

Nice To Haves

Experience with JIRA and Confluence for work coordination
Experience working on, coordinating, and communicating on cross-functional teams
Ability to communicate complex technical problems to a non-technical audience

Responsibilities

Support DHS internal and external stakeholders in utilizing product features and tools for mission-critical homeland security information sharing through guidance, training, teaching, site development and maintenance, governance facilitation, and program updates.
Understand all product capabilities to provide tailored recommendations and solutions to Federal, State, Local, Territorial, Tribal, Industry, and Private Sector (FSLTTIP) stakeholders across all mission areas.
Develop and maintain relationships with stakeholders with the support of program leadership.
Deliver presentations, briefings, and just-in-time trainings to internal and external stakeholders, including identifying, traveling to, and providing onsite support for mission-critical engagements.
Capture stakeholder requirements, pain points, challenges, and best practices; make recommendations to adopt or reject projects; and identify opportunities to improve user experiences.
Facilitate stakeholder projects from intake, governance, project scoping and requirements, user acceptance, training, launch, and ongoing maintenance.
Update and maintain information on sites, contacts, and stakeholder interactions.
Conduct mission outreach within assigned areas to identify use cases and promote adoption of product tools.
Work to expand the frequency of use and number of users on the platform.
Provide consultation on information sharing, safeguarding, best practices, lessons learned, and related processes.
Contribute to internal communications, including data calls for leadership briefings and reports.
Complete questionnaires, after-action reports, and success story templates to document mission successes for internal and external communications.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend