Staffing & Scheduling Manager - In-Home Care Agency

Caring Senior Service • Louisville, KY

2d • $40,000 - $42,000

About The Position

At Caring Senior Service of Louisville, we believe the best care is led by people who have done the work. We are seeking an experienced caregiver or CNA who wants to continue making a difference—not only through compassion and experience, but through strong organization, scheduling, and clerical skills.
This role is ideal for a caregiver who understands client needs firsthand and is ready to take the lead in coordinating care, supporting caregivers, and keeping daily operations running smoothly.
Why This Role Is Important
As our Staffing & Scheduling Manager, you bring a caregiver’s perspective to every decision—while also ensuring schedules, documentation, and communication are accurate and timely.
Your work helps ensure:
Seniors receive consistent, high-quality care
Caregivers feel supported, prepared, and heard
Families trust that care is well-organized and supervised

Requirements

• 5+ years of senior caregiving experience required (CNAs strongly encouraged)
• Strong clerical, organizational, and scheduling skills are preferred
• Comfortable with computers, scheduling systems, and documentation
• Clear communicator with strong problem-solving abilities
• Compassionate, reliable, and team-oriented
• Valid driver’s license and ability to pass background checks

Responsibilities

• Lead With Caregiving Experience
• Support caregivers using your firsthand knowledge of senior care
• Step in to assist with ADLs, companionship, or meals when needed to maintain continuity of care
• Staffing & Scheduling Coordination
• Create and manage daily caregiver schedules
• Match caregivers to clients based on care needs, skills, and availability
• Respond to call-offs, schedule changes, and coverage needs promptly
• Clerical & Administrative Responsibilities
• Maintain accurate caregiver and client records
• Complete and track onboarding paperwork and documentation
• Use scheduling systems, email, and basic office software daily
• Communicate clearly and professionally with caregivers, clients, families, and leadership
• Client & Family Support
• Assist with client onboarding and care plan coordination
• Address questions or concerns with compassion and professionalism
• Help ensure care plans are followed and documented consistently

Benefits

• Mileage reimbursement
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed