Staffing Resources Coordinator

Thedacare • Neenah, WI

3d • Onsite

About The Position

The Staffing Resources Coordinator provides staffing and scheduling support to seven ThedaCare Hospitals and their designated departments within a complex health system.

Requirements

• High School diploma or GED preferred • Must be 18 years of age
• Experience in a related field
• Strong technical skills
• Ability to navigate and utilize complex phone systems
• Ability to learn and adopt software quickly
• Proficient with Microsoft tools (Word, Excel, Access)
• Familiarity with staff scheduling and staffing operations
• Strong oral and written communication skills
• Demonstrates diplomacy and tact when working in stressful situations with all levels of staff
• Ability to move freely (standing, stopping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
• Job classification is not exposed to bloodborne pathogens (Blood or bodily fluids) while performing job duties
• Use of computers throughout work day
• Frequent use of keyboard with repetitive motion of hands, wrist and fingers

Responsibilities

• Utilizes scheduling software to effectively schedule team members through complex scenarios to avoid scheduling conflicts or delay in service.
• Provides an accurate depiction of system census and staffing to proactively problem solve and optimize resource utilization.
• Collaborates with multiple departments/functional areas simultaneously to effectively and efficiently place team members while ensuring an exceptional customer service experience.
• Utilizes problem solving skills to proactively troubleshoot and minimize defects and rework.
• Understands and supports the change management process on the organizational and departmental levels.
• Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner.
• Demonstrates substantial attention to detail and accuracy.
• Possesses strong communication, interpersonal and analytical skills.
• Values teamwork and is approachable, collaborative, responsive and enthusiastic.
• Communicates changes efficiently and effectively to appropriate leader or group.

Benefits

• Lifestyle Engagement
• e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability
• e.g. minimal or zero copays, team member cost sharing premiums, daycare

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED