Staffing Manager

Livingwell • Mendota Heights, MN

9d • Onsite

About The Position

At Living Well Disability Services, we transform the lives of people impacted by disabilities through the delivery of exceptional services. Our vision is a day when all people impacted by disabilities-and our employees-live well. The Staffing Manager plays a critical leadership role in making that vision a reality. This position provides consistent, high-quality staffing support across Living Well programs by evaluating open shifts and strategically assigning and placing Direct Support Professionals. Working closely with the Senior Director of Program Services, Regional Directors, and Program Managers, the Staffing Manager ensures staffing decisions align with program needs, organizational values, and our mission-driven commitment to the people we support.

Requirements

• Must meet Designated Coordinator qualifications (245D)
• Bachelor s degree in a related field and 1 year of direct care experience
• Associate degree in a related field and 2 years of direct care experience
• Diploma in a related field and 3 years of direct care experience
• OR 50+ hours of relevant training and 4 years of direct care experience
• Direct care experience must include supporting individuals with disabilities, older adults, or other vulnerable populations
• Must be at least 18 years old
• Must be proficient in English (reading, writing, and speaking)
• Strong background in providing direct care to individuals with disabilities, older adults, or other vulnerable populations.
• Pass a DHS background check
• Maintain compliance with applicable regulations
• Work effectively both independently and as part of a team.
• Excellent organizational, scheduling, and time-management skills
• Strong verbal and written communication, including the ability to communicate respectfully with people from diverse backgrounds and abilities.
• Reliable, adaptable, and proficient with standard office technology and organizational systems
• Demonstrating the interpersonal skills and professionalism required to support both staff and the people we serve.

Responsibilities

• Partner with Program Managers to assess staffing needs and assign staff effectively across programs
• Lead, support, and develop a diverse team of Float Direct Support Professionals through hiring, training, supervision, mentorship, timekeeping, and performance evaluation
• Create, maintain, and adjust schedules for Float Direct Support Professionals
• Coordinate and manage relationships with external temporary staffing agencies, including shift requests and communication
• Ensure staff meet training and skill requirements prior to working in each program by collaborating with program, nursing, and therapy teams
• Monitor and manage staffing-related budgets, including overtime and temporary agency usage
• Communicate clearly, professionally, and timely with all internal and external stakeholders
• Participate as an active organizational team member by attending meetings, trainings, and providing backup coverage as needed
• Foster a respectful, collaborative, and inclusive work environment for employees, vendors, and people supported
• Maintain working knowledge of applicable regulations (245D, ICF/DD, Positive Support Rule, etc.)
• Utilize organizational tools and systems for communication, scheduling, record keeping, payroll, and reporting (SharePoint, Therap, Outlook, MITC, ADP, etc.)
• Prepare and provide staffing data and reports related to shifts filled, overtime, and financial impact
• Perform Direct Support Professional duties as needed

Benefits

• We offer opportunities for professional growth, ongoing training, and the chance to make a real difference in the lives of individuals with disabilities.
• Here, your contributions are valued, your ideas are heard, and your work directly supports a vision where all people impacted by disabilities and our employees live well.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager