Staffing Coordinator

Snake Oil Cocktail Company•San Diego, CA

8d•$20 - $26•Remote

About The Position

Snake Oil Cocktail Company is seeking a Temporary Staffing Coordinator to provide cross-training coverage and staffing support through the end of May 2026, with potential for extension based on business need. Reporting to the VP of Operations, this role supports day-to-day staffing coordination for events across the SOCC portfolio, including JULEP, VESPER, Chapel, and Bramble Bay. The Staffing Coordinator works closely with the Event Operations team and Sales team to ensure all events are appropriately staffed with qualified personnel, and uses NOWSTA to manage scheduling, communications, and time and attendance. This is a remote-eligible position for candidates located in California, Virginia, Texas, Florida, Georgia, or Arizona. The role requires strong availability alignment with SOCC's event calendar, including evenings and weekends, and consistent responsiveness during event operational hours.

Requirements

1–3 years of staffing coordination, scheduling, or event operations experience, preferably in hospitality or catering
Experience with NOWSTA or comparable workforce management or scheduling software strongly preferred
Strong sense of urgency; ability to quickly prioritize competing needs and solve problems under time pressure
Calm, professional demeanor under pressure with sound judgment when communicating with staff
Exceptional attention to detail, particularly in scheduling accuracy and hours reconciliation
Ability to handle confidential employee and operational information with discretion
Strong written and verbal communication skills; responsive and clear in all staff-facing communications
Proficiency with Excel or Google Sheets for data tracking and basic cost analysis
Ability to work independently with limited supervision in a remote environment
Availability to work a varied schedule aligned with the SOCC event calendar, including evenings and weekends

Responsibilities

Use NOWSTA staffing software to schedule qualified bar and support staff for all assigned events across the SOCC portfolio
Make calls, send texts, and send emails to confirm staffing for events in a timely manner
Monitor the staffing hotline and respond to staff communications during operational hours
Review staffing plans with the Event Operations team to confirm adequate staffing levels, skill mix, and coverage
Write staffing plans for event teams with input from Operations and Sales
Advise leadership on staffing capacity, skill gaps, and workforce readiness ahead of upcoming events
Collaborate with the Sales team and VP of Operations to resolve urgent staffing needs or last-minute changes
Provide pre-shift huddles for large, complex, or VIP events as directed
Facilitate daily time card management for event staff in NOWSTA
Monitor and follow up with staff regarding break compliance and missed clock-ins and clock-outs
Reconcile discrepancies between scheduled and worked hours to protect against payroll overage; investigate and resolve issues
Relay scheduling or hours discrepancies to the applicable sales representative for client invoice adjustments
Assist with tracking completion of required staff certifications including Food Handler, ABC RBS, and Harassment Training
Serve as a consistent point of contact for event staff during scheduling and event windows
Document staff incidents and escalate to the Event Operations Manager or leadership as appropriate
Execute general written notices or documentation for catering staff regarding standard incidents, with manager review
Relay performance feedback and coaching notes to staff remotely via phone, text, or platform messaging as directed by the Event Operations Manager
Assist with constructing event pull sheets for bar events with input from Sales and management
Perform cost tracking and flag scheduling-related cost concerns to the Event Operations Manager
Support general operations reporting and data requests from the Event Operations Manager or VP of Operations
Participate in weekly operations and manager meetings remotely via video conference