Staffing Coordinator

Always Compassionate Health•Melville, NY

11d•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job description: Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day. Responsibilities: Always Compassionate Home Care is seeking a Staffing Coordinator to work with our coordination team. This team’s primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our Clinical Division. HOME CARE EXPERIENCE A MUST

Requirements

Working knowledge of NYS DOH Health Care operations.
Excellent organizational and time-management skills
At least 3-5 years of experience in a Home Care setting
Great communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background
Documentation of daily staff/call log

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Staff personnel according to home care patient's schedules and medications
Collaborate with recruitment department regarding hiring nurses from difficult to serve geographical areas
Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, client, nurse incidents, and complaints.
Ability to use time efficiently
Ability to work in a fast-paced environment and demonstrated ability to multi-task
Technically savvy - proficient in use of smartphones, tablets, laptops, and other devices
Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner
Partners with recruiters and intake coordinators to ensure immediate and effective care coverage
Maintains a daily call log
Communicate all relevant information to nurses and homecare clients
Follows up with clients, and families regarding schedule changes, service issues, etc.
On call after hours required (Weekdays and Weekend)
The Staffing Coordinator is expected to maintain ethical conduct, compliance with state, federal and agency regulatory requirements.
Responsible for quality and satisfaction of prospective patients and field staff.