Maintains staffing schedules for designated clinical services, utilizing internal and external staff resources. Demonstrates knowledge and proficiency in scheduling staff and registries, transcribing schedule changes and maintaining a current Master schedule. Provides excellent customer service to staff, nursing management, and others who she/he comes in contact with during course of duties. Demonstrates excellent communication skills in communicating staffing needs to staff and Nursing Management, ensures schedules are turned in on time and communicates any open shift needs timely. Accurately and consistently determine staffing needs including reallocation of staff between departments and/or facilities. Accepts telephone calls from staff unable to fulfill their staffing commitments, records/communicates information to appropriate parties in a timely manner, and works with staff and managers to fill created staffing vacancies. Effective communications to all facilities regarding changes to planned staffing - sick calls, reallocation of staff from unit to unit or hospital. Maintains knowledge of both the union and traveler contracts as it pertains to staffing, canceling of shifts, call outs, etc. Responds to emails received while on shift in a timely manner and processes requests as needed. Using email communication - must be able to articulate details to nursing staff and leadership in a professional manner. This position demonstrates comprehensive understanding and proficiency of Clairvia. Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.