Staffing Coordinator

Children's Healthcare of Atlanta

About The Position

Coordinates the scheduling of assigned Central Staffing Office staff resources in a timely and efficient manner. Interacts with staff and system departments via phone, fax, and email. Ensures accurate and effective scheduling of staff for both long- and short-term assignments. Handles a wide range of scheduling duties in a fast-paced environment, using standard guidelines and computerized scheduling software efficiently and without direct supervision. Provides administrative support to management for the activities of the Central Staffing Office. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Requirements

4 years of experience in administrative, secretarial, or business operations
Experience in using computers with a high degree of accuracy
High school diploma or equivalent
Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
Able to handle stressful work situations and conflicts with professionalism
Demonstrated verbal and written communication skills
Excellent organizational skills
Ability to work effectively, without direct supervision, following standard procedures
Demonstrated customer service and interpersonal skills

Nice To Haves

Bachelor’s degree in Business, Healthcare, or related field

Responsibilities

Coordinates scheduling of all assigned staffing resources for the Central Scheduling Office using computerized scheduling software.
Understands and implements all guidelines for each level of staffing commitment.
Accepts telephone calls from system staff unable to fulfill their staffing commitments, records/communicates information to appropriate parties in a timely manner and works with staff and managers to fill created staffing vacancies.
Works closely with other members of the staffing team at all times.
Functions as a Vastech superuser in support of unit-based scheduling staff.
Oversees time and attendance for all Central Staffing Office staff and acts as an API superuser as needed.
Communicates with all system units regarding scheduling needs and concerns.
Resolves any conflicts about daily schedules in a timely, efficient, customer-friendly manner.
Prepares, updates, prints, and distributes staffing schedules for delivery to designated clinical areas on a daily basis.
Assists in identification of ways to improve scheduling process.
Manages the performance management process for assigned staff and coordinates statistical reporting for departmental goal program(s) as required.
Provides administrative support to management for the activities of the Central Staffing Office.
Manages department supplies, inventory, and equipment.