Staffing Coordinator

Home Helpers of Gwinnett•Lawrenceville, GA

21d

About The Position

We are looking for a Care Coordinator to help manage our home care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating office operations. You will be successful if you are highly detail-oriented and an expert at managing multiple priorities. We pride ourselves on offering a rewarding work environment with various benefits including: Competitive compensation Performance incentives Career growth and learning opportunities

Requirements

Good communication, computer, and organizational skills
Possess a positive attitude, good people skills, and a professional appearance
Customer service experience
Prior experience as a PCA/CNA/HHA
Prior experience with Wellsky Scheduling Software
Ability to work independently with minimal supervision
Good work ethic

Responsibilities

Schedule and staff all new cases
Fill any open shifts as needed, in a timely manner
Use our software application as the basis for all scheduling
Be the primary contact with potential clients and caregivers
Be part of the interview, hiring, and training process for all new staff
Manage client and employee files ensuring content complies with state and federal regulations
Keep documentation logs for all events, incidents, complaints, etc. that occur for both clients and staff
Assist in filing, copying, and administrative tasks
Ensures all office cleaning, ordering of supplies and maintenance as needed.
Must have prior knowledge of Home Care Operations
Other duties as assigned.