Staffing Associate/Appointment Scheduler

Carisk Partners•Tampa, FL

98d•Hybrid

About The Position

Carisk Partners HeadsUp Healthcare division is looking for a Staffing Associate (Appointment Scheduler) in our Tampa, FL office to support our Dental, Doctor, and Leadership Teams. HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.

Requirements

High School Diploma or GED
Cold Calling Required. Must be comfortable with cold calling.
Ability to work well individually and in a team environment
Ability to troubleshoot and solve problems
Analytical ability with adept research skills
Exceptional communication skills (written and verbal)
Must be able to multi-task, follow procedures and have active listening skills
Intermediate level skills in Microsoft Outlook and all MSOffice essentials
Must be able to adhere to company’s physical & information security standards along with training requirements.

Nice To Haves

Medical or dental experience a plus
Contact Center experience a plus
Bi-lingual is a plus

Responsibilities

First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation
Routinely speak with patients and providers offices simultaneously to effectively set up appointments
Request, send, receive, and follow up on critical documentation via email and fax
Must document and save all correspondence and documents to secured company file
Other duties as assigned

Benefits

10 Paid Company Holidays
Paid Time Off
Competitive Medical, Dental, and Vision Insurance
Company Sponsored Life Insurance
Supplemental Life Insurance, Short/Long Term Disability, Employee Assistance Program, Flexible Spending Account, and many other Ancillary Benefits
401(k) Retirement Plan with Company Match
ClassPass Wellness Program
Employee Discount Program
Flexible and Hybrid Schedule Options
Internal Education Programs and Tuition Reimbursement Options
Internal Advancement Opportunities
Company-Wide Diversity and Holiday Celebrations
Best Places to Work Award Recipient 5 years in a row!