Staff UX Content Designer, Search

GoogleSan Francisco, CA
22h$171,000 - $254,000

About The Position

As a Staff UX Content Designer on the Search Trust and Quality team, you will lead critical model behavior design efforts to shape the future of Google’s generative AI experiences. In this role, you will pioneer innovative content strategies and model training methods, blending design thinking and editorial expertise with data analysis and prompt engineering. You’ll be responsible for developing scalable frameworks, rubrics, and evaluation methods that ensure high-quality, trustworthy responses while building user confidence. You will require close partnership with researchers, product managers, and engineers to elevate response quality in a fast-moving, evolving environment. By leveraging user feedback and technical insights, you will define the standards and patterns that ensure Google Search remains a reliable resource for users worldwide. In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in UX writing, content design, technical writing, writing, editorial, or marketing for consumer-facing technology products.
  • Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Nice To Haves

  • 7 years of experience interacting with executive leadership.
  • 5 years of experience working in a complex, cross-functional technology organization.
  • Experience working with Generative AI, Large Language Models (LLMs), or machine learning products.
  • Experience in prompt engineering, rubric development, or model evaluation methods.
  • Experience in trust and safety, fact-checking, or quality assurance for digital information products.

Responsibilities

  • Understand and advocate for all UX functions as essential to the product lifecycle.
  • Drive the development of innovative UX writing and content design solutions to complex user, product, and business problems.
  • Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
  • Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks or patterns across multiple teams or products.
  • Influence the development of priorities across projects to balance tactical and strategic efforts in alignment with larger project goals.
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