Staff Travel Professional

Devon Energy•Oklahoma City, OK

About The Position

At Devon, we will offer you a career full of energy and unmatched opportunities to solve today’s greatest challenges. Innovation, creative problem-solving and positive change happen when people step out of their comfort zone and think differently. Our values, workplace practices, wellness programs, benefits and compensation are aimed at helping employees manage their unique personal life and care for their families so they can focus on contributing to the fullest. The Staff Travel Professional, working under general supervision, is responsible for assisting with the coordination and execution of routine travel plans and arrangements for corporate travelers. The role assists clients in logistics coordination, accommodation management and on-site hospitality services. The role assists in procuring necessary travel documentation including passports, visas, or other clearances etc. The role is responsible for all the coordination with clients and aligning travel needs with company travel budget. Gains experience, completes moderately complex tasks, and develops skills, under general supervision, actively participates in change efforts and establishes influential relationships with internal and external stakeholders in travel and hospitality domain, cultivating effective working connections. Establishes effective relationships, achieves strategic results using business acumen, and actively remediates issues, optimizing problem-solving through multi-discipline knowledge. Identifies, diagnoses, and recommends solutions to complex problems, coordinates assignments across functional areas, and demonstrates detailed functional mastery, contributing to company goals and decision-making. Assists in ensuring excellent customer service to travelers by addressing inquiries, resolving issues, and ensuring an overall positive experience. Evaluates and recommends solutions independently, assesses discipline-specific risks, and demonstrates the ability to prioritize and complete assignments, contributing to collaborative, goal-oriented team efforts. Assists in making reservations and bookings for accommodations, flights, rental cars, and other travel-related services and ensuring smooth coordination of travel plans with clients. Completes administrative duties such as data entry, filing, and record-keeping and assist with billing, invoicing, and financial transactions. Assists in ensuring compliance with travel policies, industry regulations, and security procedures and implementation of security protocols to safeguard clients. Develops an understanding of pre-established guidelines and policies related to the arrangement of corporate travel and accommodation. Education: Bachelor's Degree in Hospitality Management, Business Administration or any other related discipline and/or commensurate work experience is required. Experience: 3+ years of relevant experience, preferably in areas such as Travel and Hospitality Operations, Travel and Hospitality Management or a related field. Industry experience is preferred. Competencies: Oral & Written Communication Results Oriented Active Learning Digital Literacy Business Acumen Innovation Skills: Documentation Procedures Data Entry Administrative Procedures Hospitality Management Travel Planning Risk Management Vendor Relationship Management Recordkeeping Data Management Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. For more information on Equal Employment Opportunity, please follow these links: EEO is the Law EEO is the Law Supplement Pay Transparency Provision

Requirements

Bachelor's Degree in Hospitality Management, Business Administration or any other related discipline and/or commensurate work experience is required.
3+ years of relevant experience, preferably in areas such as Travel and Hospitality Operations, Travel and Hospitality Management or a related field.
Oral & Written Communication
Results Oriented
Active Learning
Digital Literacy
Business Acumen
Innovation
Documentation Procedures
Data Entry
Administrative Procedures
Hospitality Management
Travel Planning
Risk Management
Vendor Relationship Management
Recordkeeping
Data Management

Nice To Haves

Industry experience is preferred.

Responsibilities

Assisting with the coordination and execution of routine travel plans and arrangements for corporate travelers.
Assisting clients in logistics coordination, accommodation management and on-site hospitality services.
Assisting in procuring necessary travel documentation including passports, visas, or other clearances etc.
Responsible for all the coordination with clients and aligning travel needs with company travel budget.
Actively participates in change efforts and establishes influential relationships with internal and external stakeholders in travel and hospitality domain, cultivating effective working connections.
Establishes effective relationships, achieves strategic results using business acumen, and actively remediates issues, optimizing problem-solving through multi-discipline knowledge.
Identifies, diagnoses, and recommends solutions to complex problems, coordinates assignments across functional areas, and demonstrates detailed functional mastery, contributing to company goals and decision-making.
Assists in ensuring excellent customer service to travelers by addressing inquiries, resolving issues, and ensuring an overall positive experience.
Evaluates and recommends solutions independently, assesses discipline-specific risks, and demonstrates the ability to prioritize and complete assignments, contributing to collaborative, goal-oriented team efforts.
Assists in making reservations and bookings for accommodations, flights, rental cars, and other travel-related services and ensuring smooth coordination of travel plans with clients.
Completes administrative duties such as data entry, filing, and record-keeping and assist with billing, invoicing, and financial transactions.
Assists in ensuring compliance with travel policies, industry regulations, and security procedures and implementation of security protocols to safeguard clients.
Develops an understanding of pre-established guidelines and policies related to the arrangement of corporate travel and accommodation.