Staff Travel Professional

Devon Energy•Oklahoma City, OK

About The Position

At Devon, we will offer you a career full of energy and unmatched opportunities to solve today’s greatest challenges. Innovation, creative problem-solving and positive change happen when people step out of their comfort zone and think differently. Our values, workplace practices, wellness programs, benefits and compensation are aimed at helping employees manage their unique personal life and care for their families so they can focus on contributing to the fullest. The Staff Travel Professional, working under general supervision, is responsible for coordinating and executing all aspects of corporate travel arrangements, including air, car, and hotel bookings, as well as handling changes and last-minute adjustments. This position requires strong Sabre GDS expertise, exceptional attention to detail, discretion, and the ability to manage complex, time-sensitive itineraries in a demanding environment. The role focuses on supporting business travelers, with a preference for experience in international travel.

Requirements

Minimum 2 years of recent, hands-on Sabre GDS experience preferred.
Experience with corporate/business and international travel preferred.
Ability to work under pressure and respond quickly.
Ability to handle confidential and sensitive information with professionalism and discretion.
Strong organizational and time management
Excellent written and verbal communication
Attention to detail and accuracy.
Proficiency in ticketing, exchanges, and fare rules
Experience with complex and international itineraries
Digital literacy
Sabre travel booking system proficiency
Travel planning and coordination
Ability to adapt to changing priorities and travel requirements
Documentation procedures
Data entry and recordkeeping
Problem-solving and issue resolution
Bachelor’s degree in business administration or related discipline, or commensurate work experience.

Responsibilities

Book and manage all aspects of corporate travel, including domestic and international travel (air, car, hotel, rail) using Sabre.
Utilize Sabre and other travel management systems to optimize booking efficiency and traveler experience.
Handle exchanges, refunds, and schedule changes.
Manage GDS queues and maintain accuracy of bookings.
Handle changes, cancellations, and urgent travel requests efficiently.
Assist travelers with obtaining necessary documentation (passports, visas, etc.).
Ensure compliance with company travel policies and industry regulations while accommodating traveler preferences when possible.
Provide excellent customer service by addressing inquiries and resolving travel-related issues.
Maintain accurate records, complete data entry, and assist with billing and invoicing.
Demonstrate strong attention to detail in all travel arrangements and documentation.
Communicate clearly and professionally with travelers and internal stakeholders, both verbally and in writing.
Work under a sense of urgency to meet tight deadlines and respond to immediate needs.
At times- be available after hours to address urgent needs.
Monitor travel disruptions and proactively re-accommodate travelers.
Maintain strict confidentiality and discretion when handling sensitive traveler and corporate information.
Communicate effectively with clients, vendors, and internal teams.
Maintain accurate traveler profiles and preferences.