(USA) Staff, Technology Operations

Wal-Mart•Bentonville, AR

42d•$90,000 - $234,000

About The Position

We're seeking a Staff Technology Operations professional to help shape how we plan, communicate, and execute technology strategy across Walmart. You'll work at the intersection of technology, storytelling, and operational excellence - helping leadership and teams translate complex initiatives into clear, structured, and actionable narratives that drive alignment and execution. You'll bring a blend of strategic thinking, systems understanding, and communication craft - ensuring that the story behind our technology is as strong as the technology itself. About the Team You'll join Walmart's Global Technology Platform organization as part of the Strategy & Operations team, supporting the platforms and infrastructure that power Walmart's digital ecosystem. The team connects technology, communication, and execution - ensuring that strategies spanning AI, data, developer platforms, and infrastructure are well-defined, clearly communicated, and consistently operationalized. We partner with engineering and business leaders to shape, align, and share the technology strategy that fuels Walmart's scale. From long-range planning to executive reviews and storytelling, our goal is to make complex technology understandable, actionable, and inspiring. What You'll Do

Requirements

At least 4 years of experience in technology operations, program management, or strategic communications, ideally supporting large-scale or platform-driven tech organizations.
Proven ability to synthesize technical content into clear, concise, and visually engaging storytelling for executive and technical audiences alike.
Advanced proficiency in PowerPoint, Word, or similar tools - able to create executive-ready decks, whitepapers, and operational artifacts with precision and polish.
Strong writing and editorial skills - capable of producing newsletters, blog posts, and strategic documentation that communicate with clarity and influence.
An "eye for design" - skilled at layout, narrative flow, and branding consistency.
Excellent cross-functional communication and stakeholder management skills.
Ownership-driven, curious, and passionate about technology, design, and the power of clear communication.

Nice To Haves

Experience with Figma, Canva, Adobe Suite, or other design and collaboration tools is a plus.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Operationalize key initiatives across Global Technology Platform - ensuring clarity of priorities, measurable outcomes, and strong execution alignment across AI, data, and platform domains.
Work with technology and product leaders to craft cohesive, high-quality narratives (presentations, whitepapers, strategic docs) that communicate direction, outcomes, and insights across audiences.
Develop and manage content that enables decision-making and storytelling at scale - from executive presentations to org-wide communications, newsletters, and blog posts.
Create and maintain templates, design systems, and operational rhythms that make communication structured, cohesive, and on-brand across the organization.
Use data and metrics to inform narratives and decision frameworks; responsibly explore AI tools and creative prompts to enhance clarity, visualization, and content generation.
Ensure presentation decks, documents, and communications reflect a high visual and narrative standard - applying consistency that reinforces the Walmart Global Tech brand.
Partner with leadership, operations, and technical teams to ensure that every story - whether a platform update, AI initiative, or infrastructure milestone - is grounded in accuracy, purpose, and impact.

Benefits

Beyond competitive pay, you can receive incentive awards for your performance.
Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more.
We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team.
Of course, being together in person is an important part of our culture and shared success.
Well collaborate in person at a regular cadence and with purpose.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.