(USA) Staff, Technical Program Manager

Walmart•Bentonville, AR

8d•$110,000 - $220,000•Onsite

About The Position

Walmart’s Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. The Staff, Technical Project Manager (TPM) plays a critical role in driving complex, multi‑stakeholder technology initiatives that support the Enterprise Digital Campus vision. This role is responsible for end‑to-end program leadership across campus technology ecosystems—including Tech Spots, Conference Room Technology, Campus Enablement platforms, Me@Campus, CampusHub, and related digital workplace solutions. The TPM will partner closely with engineering, product, operations, infrastructure, networking, executive support, and vendor teams to deliver scalable, reliable, and user‑centric technology experiences across enterprise campuses. This role ensures strategic alignment, establishes program structure, manages risks and dependencies, and delivers outcomes that enable workplace productivity, collaboration, and operational excellence. The successful candidate brings strong technical acumen, exceptional communication skills, and proven experience managing enterprise-scale programs. They will be accountable for driving clarity, ensuring execution discipline, and influencing cross-functional teams to meet business objectives and timelines. About Team: Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Platform Experience (APEX). We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics. From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Requirements

10+ years of Technical Management experience in a related industry, with ownership of programs/products/features, scoping requirements, planning milestones, and project management.
3+ years of experience leading software development projects with aggressive schedules and significant business impact.
Strong communicator in both verbal and written forms, adept at communicating upwards, outwards, and downwards.
Experience with agile development methodologies (e.g. Scrum).
Experience with project delivery for large, cross-functional projects.
Experience with object-oriented development and design, preferably in both client and server development solutions.
Experience and proficiency with web technologies and tools.
Strong analytical and problem-solving skills, with a passion for data-driven decision-making.
Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams and stakeholders.
Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Nice To Haves

Domain expertise related to Technology Operations is highly desirable.
Certification in Project Management.
Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Lead cross-functional teams, ensuring collaboration, alignment, and effective communication.
Utilize advanced project management tools to monitor KPIs, milestones, and deliverables, addressing potential roadblocks to keep projects on schedule.
Establish and enforce rigorous quality standards, conducting thorough reviews to meet or exceed customer expectations.
Support discovery and product documentation, including hands-on requirements gathering and creation of PRDs.
Develop clear communication plans to keep stakeholders informed of project progress, fostering transparency and trust.
Proactively address project-related challenges, employing strong problem-solving skills to maintain momentum.
Drive adoption of industry-leading project management methodologies, refining processes to enhance efficiency.
Conduct post-project evaluations to assess performance, capture lessons learned and identify improvement opportunities.
Work closely with Program, Product, Business, and Design partners to plan work (by sprint and by quarter) and ensuring that engineering tech priorities are also included.
Monitor and evaluate the progress of the projects against approved milestones and timelines.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.