Staff, Technical Program Manager

Wal-Mart•Bentonville, AR

39d•$110,000 - $286,000•Onsite

About The Position

Role summary: The Staff, Technical Program Manager leads complex, large-scale programs by defining goals, managing cross-functional dependencies, and driving end-to-end technology solutions. This role requires expertise in program planning, risk management, and stakeholder engagement to ensure successful delivery within resource and timeline constraints. The position involves translating technical requirements into scalable designs, overseeing system integration, and promoting operational excellence. The incumbent mentors team members, fosters continuous improvement, and communicates effectively across multiple teams to align priorities and resolve challenges, contributing to the achievement of strategic business objectives. About the team: Our team drives the delivery of innovative emerging technologies to create engaging experiences for Walmart customers across native iOS and Android mobile applications and the Web. Collaborating closely with Engineering, Product, Design, Architecture, and Business partners, we ensure timely, high-quality program execution. The team excels in managing complex programs, aligning cross-functional stakeholders, and applying technical design expertise to support scalable, reliable solutions. Focused on continuous improvement and operational excellence, we deliver impactful technology initiatives that enhance customer experiences in a wide range of environments. You'll thrive in this role if you… About Team: Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Digital Experience (ADE). We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics. From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.

Requirements

8+ years of experience in technical program management, engineering, or engineering leadership.
Bachelor's degree in Computer Science, Engineering, or related field.
8+ years of experience in technical program management or engineering leadership.
Experience managing large software portfolios and collaborating across business and technical domains.
Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 5 years' experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Nice To Haves

Experience managing strategic partnerships with GenAI vendors, startups, or research organizations.
Understand the nuances of deploying AI/ML solutions at scale, including data governance, model lifecycle, and ethical considerations.
Build alignment across diverse teams and influence without authority.
Seamlessly shift between strategic planning and tactical execution.
Hold a PMP certification or equivalent experience.
Bring an engineering background or experience leading technical teams.
Master's degree in a technical field.
Experience in retail or e-commerce domains.
Background in engineering or technical leadership.
Certification in Project Management.
Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years' experience in product design.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Lead large-scale, cross-functional technical programs that deliver innovative, customer-centric technology solutions.
Define technical program goals, delivery milestones, dependencies, and success metrics across multiple workstreams.
Translate product and business requirements into technical execution plans, collaborating closely with engineering and architecture teams.
Build strong relationships with internal stakeholders and external partners to accelerate Walmart's Generative AI (GenAI) capabilities, especially in support of Sparky, our next-generation AI assistant.
Navigate ambiguity with confidence, driving clarity and structure in fast-paced, evolving environments.
Use tools like Jira, Confluence, and Airtable to manage workflows, track progress, and communicate effectively.
Mentor and coach junior technical program managers, contributing to the growth of program management practices across the organization.
Communicate technical program status, risks, and trade-offs to stakeholders at various levels, using data-driven insights to influence decisions.
Apply deep knowledge of Agile methodologies and risk/change management practices to ensure successful delivery.
Drive collaboration across engineering, product, design, and business teams.
Facilitate requirement walkthroughs, backlog grooming, and milestone reviews.
Act as the single-threaded owner for program execution, resolving dependencies and trade-offs.
Define goals, deliverables, and schedules for complex programs aligned with organizational objectives.
Expertise in dependency mapping, risk identification, and mitigation strategies.
Strong sense of ownership and accountability for outcomes.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Tuition, books, and fees are completely paid for by Walmart.

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