Staff Technical Program Manager

LinkedIn•Mountain View, CA

1d•$139,000 - $229,000•Hybrid

About The Position

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role will be based in Mountain View, CA. The ideal candidate will have a balance of people, organizational, and technical skills, and can execute and deliver successfully in situations where authority is not a given. Interaction and leadership across functional lines is essential. At this level of professional development, the candidate will be able to concisely articulate all of the interactions and factors that contribute to the final outcome. LinkedIn is looking for a Staff Technical Program Manager to work within LinkedIn's Infrastructure Technical Program Management team. The right candidate will have demonstrated solid leadership in leading teams and programs to deliver successful outcomes. This candidate is expected to perform using best practices for execution of our Infrastructure automation initiatives as well as initiating, planning, and executing intermediate-to-large scale, cross functional, and company-wide critical programs. As a Staff TPM on the Reliability Infrastructure team, you will be responsible for driving the cross-functional programs developing these cutting-edge software delivery products & platforms in addition to shaping the strategy and vision of the TPM organization as LinkedIn’s business and technology landscapes evolve and shift. You will work closely with engineers and partners from all parts of the company, from product to infrastructure and more.

Requirements

B.S./B.A. Engineering, Computer Science or related technical field, or equivalent practical experience
5+ years of experience in Technical Program and Product management, including feature development, roadmap management and experience in Agile Methods within an SRE or Infrastructure team.

Nice To Haves

2+ years of technical leadership with a track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
Demonstrated understanding of technology-based product lifecycle management including development launch and management phases and primary roles/responsibilities and deliverables of key organizational functions.
Proven analytic skills to translate requirements and designs into successful action plans.
Experience leading large dynamic programs and projects with cross-functional matrixed resources working in a fast paced collaborative environment.
Demonstrated ability to quickly earn the trust of sponsors and key stakeholders set direction and approach mobilize and motivate teams and execute with limited information and ambiguity.
Proven problem-solving skills to anticipate the risks of non-performance and incorporate prevention and remediation measures within the implementation plan.
Proven ability to work collaboratively across different functions and optimally influence senior business partners.
Demonstrated conflict resolution skills combined with strong negotiation ability delivered with a high level of influence and professionalism.
Attention to detail with excellent time management skills.
Program+Product Management
Infrastructure Tool Development
Cross-functional collaboration
Strategic Roadmaps

Responsibilities

Provide clarity on product program objectives, ensuring that roles and responsibilities are well understood and address any conflict in a timely manner with minimal direction and assistance from management.
Interact with executive sponsors and change agents to identify scope, requirements, and manage projects throughout the entirety of the project lifecycle.
Facilitate and drive large cross-functional projects, serve the needs of multiple stakeholders within a complex multi-faceted organization, and manage that strategy through to completion.
Apply formal change management practices that ensure that product programs are baselined at kickoff and all changes are thoroughly reviewed for justification impact to the program and have received appropriate approvals.
Anticipate product program risks and issues and work to provide resolutions which ensure that stakeholder expectations are set appropriately.
Effectively communicate information to diverse audiences including translating subject matter terminology into clear business terms and program relevance.
Facilitate straightforward decisions from complex situations that keep teams and projects moving forward.
Establish and manage end-to-end processes with various stakeholders in collecting, evaluating and fulfilling their requirements.
Demonstrate data analysis expertise to develop and communicate meaningful insights, define metrics, and make recommendations on key infrastructure scaling initiatives.
Deliver solution design specifications and technical requirements for the development and improvement of capacity planning tools and automation.
Apply business acumen to formulate practical and effective program management approaches to identify optimization opportunities, influence business partners, and drive effective decision making.
Conduct “what-if” simulations and proactively identify potential capacity issues and partner with product and service owners to minimize risk and reduce cost-to-serve.
Build and deliver impactful presentations that tell a persuasive story with convictive insights, not just data.
Manage executive project expectations including owning escalation, communication, and exec level interaction on critical strategic projects for the company.