Staff Technical Program Manager

Uber•Sunnyvale, CA

47d•$211,000 - $234,000

About The Position

As a Technical Program Manager (TPM) at Uber, you play a critical role in driving high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our engineering organizations. As a member of the Mobility and Platforms TPM team, you will own and drive large, sophisticated cross-team technical initiatives for the organization. Specifically, you will own the problem space, work closely with engineering leads to conceptualize solutions, organize/align multiple engineering teams for delivery, and drive execution leveraging critical metrics. You will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to leadership and collaborators. You will intrinsically act as a coach to engage and energize the product and engineering teams to achieve aggressive goals. You move fluidly from the big picture to the details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company. You are intuitive, focused, driven, organized, insightful, and productive. You break through communication issues and effectively develop relationships with collaborators at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with emotional intelligence and integrity.

Requirements

Bachelor's degree or equivalent experience in Computer Science, Engineering, or equivalent practical experience.
Demonstrated ability as a TPM or Engineering Manager in a software, SaaS, or systems development environment
Solid technical capability and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
Excellent written and verbal communication skills and exceptional emotional intelligence.
Shown strong cross-team and cross-org stakeholder management.
Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively.
Metrics-driven: Experience resolving effective program critical metrics and using them to measure program success and issues.
Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.

Nice To Haves

Experienced in complex business and technical domain.
Strong software development and distributed systems experience.
Computer Science degree, or related field.

Responsibilities

Manage complex and large-scale cross-team, multi-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define landmarks, and manage resources.
Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program collaborators. Engage and energize project teams to achieve aggressive goals.
Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue customer concerns, and provide support to teams balancing challenging priorities. Get results proactively.
Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
Understand product compromises. Have the end customer in mind and be able to bridge between end customer and technical aspects with a data-driven approach to increase our efficiency.
Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning, clear Objectives, measurable outcomes, and hiring goals).
Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team.

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