Staff Technical Program Manager

Sony Playstation Network•San Diego, CA

33d

About The Position

As a Staff Technical Program Manager, you will lead multiyear, cross organization initiatives that shape PlayStation's enterprise IT and information security capabilities. You'll drive clarity from ambiguity, establish program strategy and governance, orchestrate execution across multiple teams, and ensure operational readiness and measurable outcomes. You are comfortable operating with implicit authority, influencing at the senior leader level, and diving deep into technical tradeoffs with engineers and architects. You will use modern delivery practices and proven program management techniques (planning, dependency mapping, risk management, metrics) to deliver enterprise scale IT and security programs.

Requirements

10+ years of technical program/project management experience delivering largescale enterprise IT, security, or infrastructure programs and distributed systems.
Demonstrated leadership of crossorg programs with high ambiguity, complex dependencies, and executive visibility.
Proven ability to think strategically, prioritize tasks, and make sound decisions under pressure.
Strong technical acumen: ability to discuss system design, APIs, data flows, security/privacy considerations, and operational tradeoffs with engineering.
Expertise with Program and Project management methodologies fundamentals (risk/issue, dependency management, cost/benefit, critical path).
Exceptional communication and stakeholder management skills; proven ability to influence without authority across product, engineering, security, data, and operations.
Track record of delivering programs with measurable outcomes (risk reduction, compliance posture, MTTD/MTTR, control coverage, availability/latency, user adoption) and of running effective postlaunch improvements.
Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Nice To Haves

Prior experience as a program manager, software developer, or systems/infra engineer.
Domain experience in enterprise IT and security domains.
Familiarity with cloud platforms (e.g., AWS), vendor management, and information security strategy.
Experienced in mentoring junior team members and chipping in to the continued improvement of PMO.
Knowledge of frameworks such as PMI/PMBOK, ITIL, Lean, or relevant certifications (PMP, PMIACP, CSM) - valued but not required.
Experience with JIRA - ability to build custom dashboards and show an understanding of how to manage JIRA as a source of truth.
Experience working with globally distributed teams; ability to travel for key program milestones.

Responsibilities

Define program charters, success metrics (OKRs/KPIs), and phased roadmaps that align to IT & security strategy and enterprise standards.
Facilitate architectural and design decisions; drive crisp choices among competing priorities and surface tradeoffs to leadership.
Stand up program governance (cadence, RACI, decision logs) and create durable mechanisms for crossteam alignment and escalation.
Lead endtoend delivery across the program lifecycle: initiation/chartering, planning, execution, rollout/transition, and benefits realization, ensuring quality, security, privacy, and compliance are built in from the start.
Build integrated schedules; identify and resolve critical path dependencies across service teams (e.g., identity/IAM, security engineering/operations, compliance, networking, endpoint management, data platforms) and partner organizations.
Drive risk/issue management with datadriven mitigations; maintain sourceoftruth program plans, backlogs, and roadmaps.
Create clear, concise executive readouts, dashboards, and status narratives tailored to audiences from VP/Director to engineering teams.
Lead crossprogram dependency forums; negotiate scope, sequencing, and resourcing to protect program outcomes.
Serve as the primary point of contact for internal customers and external partners; translate business goals into actionable technical plans.
Evolve delivery practices and tooling (e.g., Jira/Confluence, M365, data dashboards) to increase predictability and throughput.
Mentor other TPMs and engineers; contribute to TPM community standards, playbooks, and onboarding.