Staff Software Engineer, Marketplace Growth

ZocDoc, Inc.•New York, NY

60d•Hybrid

About The Position

As a Staff Software Engineer on the Marketplace Growth team at Zocdoc, you'll transform ideas into reality by rapidly prototyping, iterating, and delivering high-impact experiences that help patients discover and access care. You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing. This includes driving the evolution of our SEO infrastructure, which powers thousands of patient-facing pages; iterating on provider profile and practice page designs to create seamless, trustworthy experiences; and building AI-driven systems that introduce new, intelligent ways for users to learn about Zocdoc. You'll collaborate closely with Design, Product, and Marketing counterparts to align on strategy, deliver measurable impact, and continuously refine how patients connect with healthcare providers-all while fostering a culture of technical excellence, mentorship, and innovation that keeps Zocdoc at the forefront of healthcare technology. To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity. You'll enjoy this role if you are… Driven by the opportunity to impact healthcare positively, our mission is to create a seamless, efficient, and deeply human experience Product-driven with a relentless focus on user needs Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization Demonstrates strong ownership of their technical domain and invests in mentoring others by sharing knowledge and best practices across teams

Requirements

Owned and evolved complex, user-facing platforms end-to-end, balancing rapid delivery with long-term technical vision to ensure scalable, maintainable, and impactful experiences
Designed and built performant systems with search engine optimization (SEO) and page speed as top priorities, ensuring fast, reliable, and discoverable patient experiences at scale
Architected full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams
Integrated with third-party data sources and content management systems, such as Contentful, to deliver dynamic, flexible, and content-rich user experiences
Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features
Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization
Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture

Responsibilities

Leading the technical direction of Zocdoc's acquisition platform, enhancing system stability and user experience. Guiding technical discussions, ensuring decisions are scalable and dependable, and aligning infrastructure with the team's broader mission
Building scalable APIs and microservices that power frictionless data access and informed patient decision-making
Collaborating with design counterparts to iterate on user experiences and improve the overall customer journey
Proactively engaging with product counterparts to align on vision, strategy, and execution, ensuring projects stay on track and deliver business value
Mentoring engineers and driving team excellence through coding standards, automation, and continuous improvement
Leading bold innovation initiatives centered on AI, leveraging emerging data sources and cutting-edge architectures to position Zocdoc as a leader in healthcare technology

Benefits

Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer-funded match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch every day, along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified