Our client is a fast-growing AI company building a leading conversational AI platform that enables global brands to deliver intelligent, human-like customer experiences across chat, email, and voice. Their AI agents resolve millions of inquiries across every major industry and language, partnering with some of the world’s most recognizable consumer brands. The company has raised over $200M from top-tier investors and operates with a high-performance, in-office culture focused on excellence, velocity, and customer obsession. You will join the Insights organization—a product area responsible for helping customers understand their conversational data through intuitive visualizations, intent discovery, agent behavior analysis, and voice-of-customer insights. This team builds mission-critical surfaces that directly influence how customers improve their AI agents.