Staff Software Engineer (Duck Creek/.NET) - Billing Platform HYBRID

GEICO•Palo Alto, MD

12d•$110,000 - $230,000•Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Duck Creek Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal part in evolving and optimizing our existing platform, with a strong emphasis on improving its scalability, reliability, and efficiency.

Requirements

8+ years of professional, hands-on software development experience
Expert-level .NET ecosystem experience (C#, ASP.NET, Web API, REST, SQL Server, Visual Studio/VS Code)
Deep Duck Creek product architecture and hands-on implementation experience
Proven expertise in microservices and extensible API design, with significant coding contributions
Extensive experience with XML-based data/file systems (XPath, XSD, XML serialization in .NET, etc.)
Strong distributed systems architecture and scaling capabilities
Hands-on leadership with Azure Cloud and DevOps pipelines
Practical experience with monitoring tools (App Insights, Splunk, Grafana/Prometheus)
Security best practices and protocols applied in real-world solutions
Advanced SQL and Postgres coding and optimization skills
Strong CS fundamentals (data structures, algorithms) demonstrated in engineering output
Experience driving continuous delivery / modern deployment practices through implementation
Lifecycle tooling expertise (planning, source, build, deploy, operations) with practical involvement
Exceptional problem solving, technical influence, and mentoring skills
Outstanding technical communication and stakeholder management

Nice To Haves

GitHub Copilot / AI-assisted development hands-on experience
Implementation experience with event-driven and messaging platforms (Azure Service Bus, Kafka, etc.)
Extensive hands-on XML solutions and integrations

Responsibilities

In this role, you will serve as a Staff Engineer , driving secure, performant, and highly available solutions at scale.
Deliver hands-on technical contributions, architect and implement cross-team initiatives, and promote technical excellence in a dynamic, fast-paced environment.
Guide and mentor others while remaining deeply engaged with engineering at the code level.
Design, build, and optimize scalable, resilient distributed systems across teams (primary focus: hands-on development)
Implement enterprise solutions using .NET (C#) and related frameworks, contributing directly to codebases
Maintain and enhance core insurance systems built on Duck Creek
Develop and improve services using SQL Server, Postgres, REST APIs, microservices
Apply C# and Golang where most effective; prototype and evaluate new technologies
Drive adoption and improvement of productivity tooling (VS Code, Cursor, GitHub Copilot) through direct usage and feedback
Define and deliver reusable components and architectural patterns (business + technical), writing foundational code
Engineer solutions leveraging Azure, Docker, Kubernetes, and automation frameworks
Apply best practices for monitoring and debugging with App Insights, Titan, and related tools
Guide, mentor, and support engineers (~30% focus); share best practices and foster knowledge growth
Contribute hands-on to product direction and solution design
Collaborate actively across the full software lifecycle (requirements through deployment), delivering code and processes
Lead and participate in technical design and code reviews; help enforce standards with code contributions

Benefits

We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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