Staff Software Development Engineer in Test, Incident Management

Netskope•Santa Clara, CA

49d

About The Position

Netskope Incident Management System (IMS) product line is a solution that provides a workflow to Incident Analysts so that they can handle sensitive data/incidents without impacting the security posture of the organisation. IMS is a complex product working at high scale and a very high SLA. This solution handles close to a billion incidents per month wherein we deal with hundreds of Terabytes of data. What's in it for you Impactful Work: Contribute to a critical security product line that directly deals with sensitive enterprise data. Innovation: Work on cutting-edge technologies in both public and private cloud. Career Growth: Opportunities for technical leadership and mentorship within a rapidly growing security company. Collaborative Environment: Join a talented team of engineers passionate about solving complex security challenges.

Requirements

Minimum 10 years of experience preferably a mix of SDET and product testing.
Strong expertise in programming languages like Python or Java or Go (Python preferred).
Experience in designing test framework
Strong expertise in RESTful Web Service automation and Day-1 automation readiness.
Deep knowledge in containerization technologies like Docker, Kubernetes, and cloud platforms like AWS/GCP
System/server side experience for troubleshooting and strong knowledge of Linux.
Understanding of technologies like Redis, Kafka, Ceph and NoSQL databases.
Good working experience in CI/CD tools like Jenkins, Spinnaker, Drone etc.
Should have worked on a cloud based product and have addressed reliability, resiliency and scale related problems
Working knowledge of git or other version controlling tools.
BSCS or equivalent required, MSCS or equivalent strongly preferred

Nice To Haves

Eager to learn new products and technologies
Strong verbal and written communication skills. Able to communicate in an open, transparent and consistent manner with team and co-workers.
Determined and ever ready to roll up sleeves to respond to the needs of customers proactively and promptly.
Achievement oriented and willing to take responsibility for their own actions.
Believe in innovation and out-of-the box thinking to foster originality of ideas.

Responsibilities

Review product design and suggest improvements from testability and user perspective
Design and deliver effective and automatable test plans.
Write test automation which can execute on large parallelized CI/CD Infrastructure
Be an effective code reviewer for automation and product code.
Analyze and recommend the right tools for automation.
Simulate negative scenarios and perform chaos testing
Handle customer escalations, perform root cause analysis and drive customer issues to closure from QE perspective.
Work closely with the development team, product management and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks and mitigations.
Handle on-call responsibilities

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