Staff Site Reliability Engineer

Zscaler•San Jose, CA

28d•Hybrid

About The Position

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We’re looking for an experienced Staff Site Reliability Engineer to join our Government Cloud team, reporting to the Director-Site Reliability Engineering. This is a hybrid role, reporting into the San Jose, CA or Bellevue, WA office 3 days a week.

Requirements

5+ years of experience as a Site Reliability Engineer with expertise in Operations and Engineering.
Experience with FedRAMP compliance (High/Moderate levels), vulnerability management, and continuous monitoring, including scanning, patching, and reporting.
Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments.
Experience in large-scale distributed systems, containerized architectures (AWS ECS, Kubernetes), and cloud services, with a strong foundation in web security, networking, and coding (Python).
U.S. citizenship due to the nature of the customers assigned to this role

Nice To Haves

Experience with containerized architectures such as AWS ECS and Kubernetes.
Knowledge of web security protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals.
Coding experience in Python, for automation and software integration.

Responsibilities

Perform operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management.
Join deployment sync calls and conduct Operations hand-offs.
Manage cloud infrastructure elements, including AWS GovCloud, private cloud, containers, and VMs.
Operate and enhance monitoring systems, and drive automation, scripting, and Infrastructure as Code (IaC) efforts.
Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices.