Staff Site Reliability Engineer

GE Aerospace • West Chester Township, OH

3d

About The Position

The Site Reliability Engineer will be responsible for performance and availability of Compute and Network infrastructure consumed by all business segments. The Site Reliability teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences. In this role, you will: • Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria • Develop automated solutions to address potential problems before they result in a service interruption • Provide impact assessment and mitigation plan for changes going into the production environment • Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise • Develop availability measures that align with consumer experience to accurately assess the usability of crucial services • Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages • Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages • Analyze failure points in services to model risk level and resolution steps if failure occurs. • Assist in driving architecture enhancements into system to mitigate potential failure points. • Programmatically monitor for and remediate configuration drift of critical devices • Develop response plans to potential failure points and evaluate effectiveness during planned tests • Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture • Provide technical coaching and direction to more junior teammates

Requirements

• Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
• Legal authorization to work in the U.S. is required.
• We will not sponsor individuals for employment visas, now or in the future, for this job.

Nice To Haves

• Excellent knowledge of AWS/Azure cloud services.
• Strong oral and written communication skills.
• Demonstrated experience scripting or developing software and services for the cloud Python, Go, Java, Node.js, .NET, etc.
• Extensive knowledge of network protocols (TCP/IP, SNMP, FTP, syslog, TFTP, etc.
• Experience managing version control systems such as Git
• Experience deploying and managing infrastructure on public clouds such as AWS or Azure
• Experience using an automated configuration management system (Terraform, Chef, Puppet, Ansible, Salt, etc.)
• Strong organizational and project management skills
• Strong analytical and problem resolution skills
• Excellent knowledge of Network Management (SNMP, MIB)
• Experience with configuring, customizing, and extending monitoring tools (Datadog, Sensu, Grafana, Splunk, etc.)
• Excellent knowledge of TCP/IP networking, and inter-networking technologies (routing/switching, proxy, firewall, load balancing etc.)
• Knowledge and experience using Analytics Software Packages like Matlab, SAS, JMPro etc. Programming experience with open-source scripting and data analysis packages like Python, R is a plus.

Responsibilities

• Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria
• Develop automated solutions to address potential problems before they result in a service interruption
• Provide impact assessment and mitigation plan for changes going into the production environment
• Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise
• Develop availability measures that align with consumer experience to accurately assess the usability of crucial services
• Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages
• Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
• Analyze failure points in services to model risk level and resolution steps if failure occurs.
• Assist in driving architecture enhancements into system to mitigate potential failure points.
• Programmatically monitor for and remediate configuration drift of critical devices
• Develop response plans to potential failure points and evaluate effectiveness during planned tests
• Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture
• Provide technical coaching and direction to more junior teammates

Benefits

• GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE Aerospace is an Equal Opportunity Employer.
• Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees