Staff Site Reliability Engineer

Zscaler•San Jose, CA

12h•Hybrid

About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Staff Site Reliability Engineer to join our Government Cloud team. This is a hybrid role based in San Jose, CA or Bellevue, WA, reporting to the Director-Site Reliability Engineering. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, and security experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

Requirements

5+ years of experience as a Site Reliability Engineer with expertise in Operations and Engineering
Experience with FedRAMP compliance (High/Moderate levels), vulnerability management, and continuous monitoring, including scanning, patching, and reporting
Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments
Experience in large-scale distributed systems, containerized architectures (AWS ECS, Kubernetes), and cloud services, with a strong foundation in web security, networking, and coding (Python)
U.S. citizenship due to the nature of the customers assigned to this role

Nice To Haves

Experience with containerized architectures such as AWS ECS and Kubernetes
Knowledge of web security protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals
Coding experience in Python, for automation and software integration

Responsibilities

Perform operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management
Join deployment sync calls and conduct Operations hand-offs to ensure seamless continuity
Manage cloud infrastructure elements, including AWS GovCloud, private cloud, containers, and VMs
Operate and enhance monitoring systems while driving automation, scripting, and Infrastructure as Code (IaC) efforts
Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices