Staff Site Reliability Engineer

Ping Identity

About The Position

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Staff Site Reliability Engineer at Ping Identity, you will be involved in every facet of our cloud-based services. You will establish solutions for building, deploying, and maintaining the infrastructure of one of the largest identity platforms in the world. We follow a DevOps model: Development and Operations teams are integrated, running continuous deployments daily, and the teams collaborate in the solution's development, deployment, and operations.

Requirements

Experience in scalable, distributed systems architecture
Experience with Cloud Platforms
Experience programming using Go
Experience with containerization technologies (including Docker) and orchestration technologies (including Kubernetes)
Experience defining and implementing automated service deployments, including provisions for networking, security, reliability, management, reporting, and configuration management
In-depth understanding of best practices for deployment automation
Experience using Git in a team environment (pull requests, branching, push, and pulls)
CS Degree or equivalent experience

Nice To Haves

You have an in-depth understanding of networking, including routing, naming, security, network performance, and network failure modes
You have an in-depth understanding of Identity and Access Management (IAM)
You have experience with instrumentation and management of automated deployments
You have experience resolving customer deployment issues
You have worked on remote, globally distributed teams
You understand CI/CD processes, and have experience building CI/CD pipelines

Responsibilities

Work collaboratively and independently to design and deliver solutions, as well as review and provide feedback for solutions delivered by other engineers for Ping's software and services on our cloud hosted production infrastructure.
Shape how our mission-critical enterprise software solutions are developed and deployed using optimized and automated CI/CD pipelines that ensure high-quality products.
Help design, build, and support infrastructure and security technologies within the cloud that offer resiliency, observability, and optimized cost.
Communicate proactively and effectively to different audiences within the company. Share your own experience, knowledge, and expertise with others to help them grow and develop.
Participate in planning work and identify areas of improvement.
Perform technology evaluations and selections
Participate in an on-call rotation for maintenance of the cloud solutions.