STAFF SERVICES ANALYST

State of California • Sacramento, CA

40d • Hybrid

About The Position

Hybrid Telework Opportunity Under supervision, the Patient Data Section (PDS) Collects and edits comprehensive demographic, diagnostic and treatment information of all patients that were either Discharged from a California hospital, treated in a hospital emergency department, or have had an ambulatory surgery procedure in a hospital or a freestanding licensed surgical clinic. In the Department of Health Care Access and Information (HCAI) Information Services Division work environment, staff handle confidential patient data. Specific statutes and regulations, and HCAI policies and procedures, govern the collection, storage, disclosure, and use of confidential data. The incumbent is responsible for the safe and secure handling of this data in compliance with these policies and procedures. You will find additional information about the job in the Duty Statement. Working Conditions HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises. Telework schedules: The expectation is that all staff will work in office 4 days a week July 1, 2026. HCAI does not provide visa sponsorship and is not an E-Verify employer.

Requirements

• Minimum Requirements can be found in the Class Specification.
• Possession of Minimum Qualifications will be verified prior to interview and/or appointment.
• If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification.
• Official sealed transcripts will be required upon appointment.
• If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.
• Applicants who have been withheld may file an appeal with the State Personnel Board.
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required. (The SOQ is a separate document with your Name and Job Control number noted on the top, typed in Arial 12 pt font, no more than two pages.) Resumes and cover letters do not take the place of the SOQ. Applications without a clearly titled SOQ or failure to follow instructions above will not be considered for the position.
• What interests you about this job and why do you think you would be successful in this position?
• What specific experience do you have in review, analysis, or quality control of data?
• You must include: 1) the classification title you are applying for, 2) "JC-#499474", and 3) your source of eligibility (i.e. List Eligibility, Lateral Transfer, Reinstatement, SROA/Surplus) in the "Examination(s) or Job Title(s) for which you are applying" section of your application.
• Applications received without this information may be disqualified.
• If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification.
• Applicants who fail to provide this information shall be disqualified.

Nice To Haves

• At least 6 months experience in handling/disseminating confidential data
• At least 6 months customer service experience
• At least 6 months experience documenting facilities communications
• At least 6 months experience with data review and analysis
• At least 6 months familiarity with the Healthcare field, medical records, and/or International Classification of Diseases or Current Procedural Terminology coding
• At least 6 months experience both working independently and with coordination of others on a project
• At least 6 months experience with the interpretation or application of laws, regulations, or requirements

Responsibilities

• Collects and edits comprehensive demographic, diagnostic and treatment information of all patients that were either Discharged from a California hospital, treated in a hospital emergency department, or have had an ambulatory surgery procedure in a hospital or a freestanding licensed surgical clinic.
• Responsible for the safe and secure handling of confidential data in compliance with policies and procedures.

Benefits

• In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.
• To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.
• HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped pay-per-charge electric vehicle charging stations. HCAI is close to many dining and shopping choices.
• University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at [phone].

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees