STAFF SERVICES ANALYST

State of California•Sacramento, CA

40d•Hybrid

About The Position

This position is located in the city of Torrance. Multiple vacancies may exist Under the general supervision of the Team Manager, Staff Services Manager I, in the Los Angeles South Bay District, Bay Cities office of the Vocational Rehabilitation Employment Division/Specialized Services Division, and working cooperatively with program units and supervisors throughout the District, the Staff Services Analyst, Service Coordinator (SC) in a working capacity provides a variety of analytical support related to planning, arranging, coordinating and monitoring the vocational rehabilitation services available to consumers to enable them to become employed, live independently, and have equality in the communities in which they live and work. The Los Angeles South Bay District is responsible for service delivery of Federal Title I Vocational Rehabilitation Services Program. The services assist eligible individuals in achieving their employment goals by providing training, assistive technology, supported employment and job placement support. District staff will also conduct eligibility and priority for services determinations for applicants for services and direct post-employment services for individuals who find jobs as a result of DOR services. Telework: Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. You will find additional information about the job in the Duty Statement.

Requirements

Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
High level of organizational skills and office equipment and processes proficiency;
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
Knowledge of department's mission and goals;
Experience communicating with and providing information regarding DOR services to applicants and consumers

Responsibilities

provides a variety of analytical support related to planning, arranging, coordinating and monitoring the vocational rehabilitation services available to consumers to enable them to become employed, live independently, and have equality in the communities in which they live and work.
service delivery of Federal Title I Vocational Rehabilitation Services Program.
assisting eligible individuals in achieving their employment goals by providing training, assistive technology, supported employment and job placement support.
conduct eligibility and priority for services determinations for applicants for services and direct post-employment services for individuals who find jobs as a result of DOR services.