STAFF SERVICES ANALYST
About The Position
This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state's veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services. CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake. This position is located in the Home Loan Customer Service Unit of the Home Loans Division and is responsible for Serving as a primary member of a dedicated call center team tasked with answering the Home Loan Customer Service line and responding to all customer questions, complaints,requests for information, requests for action, and related communication. Apply today to join our team! Visit our website at www.calvet.ca.gov to learn more about us. We especially encourage veterans to apply utilizing CalVet's Veterans Hiring Preference (please refer to the Special Requirements section below) and the state's Veterans Preference program. Please note: You will need to take and pass an examination for Staff Service Analyst to establish list eligibility prior to job offer. Please visit https://www.jobs.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx for more information. Veterans are encouraged to utilize the state's Veterans Preference Program. You will find additional information about the job in the Duty Statement.
Requirements
- You will need to take and pass an examination for Staff Service Analyst to establish list eligibility prior to job offer.
- Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Responsibilities
- Serving as a primary member of a dedicated call center team tasked with answering the Home Loan Customer Service line and responding to all customer questions, complaints,requests for information, requests for action, and related communication.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
