STAFF SERVICES ANALYST

State of California•Sacramento, CA

40d•Hybrid

About The Position

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. The Employment Development Department, Document Management Division is searching for a motivated, skilled, and energetic individual who enjoys innovation, problem solving, and is interested in working with an exciting team of professionals in a fast-paced environment. Under the general direction of the Staff Services Manager I, the incumbent is responsible for assisting in planning, directing, and participating in the oversight of the Department's mail operations program. Assisting in developing and monitoring the Department's mail related budget. As a liaison, working directly with various Employment Development Department (EDD) departmental programs, other state agencies, outside vendors and contractors, and the United States Postal Service on mail related issues and postage matters. Assisting with and providing input for Division and Branch level assignments. Reviewing, analyzing, researching, and tracking more complex data. Participating in work groups to resolve problems or implement new procedures. In addition, the incumbent is expected to foster an environment that promotes the use of teamwork, work cooperatively to develop partnerships with a wide variety of individuals, and integrate Division and Departmental values. The incumbent is required to exercise an initiative in coordinating work priorities, performing assigned tasks, identifying and implementing process improvements to ensure that program operations are effective and efficiently performed. The incumbent's role requires contact with EDD customers, staff, information technology staff, management, and representatives from other governmental agencies. Position exists at 3704 Parkway Place West Sacramento, CA 95691 aru 345. Located near the Port of Sacramento If you have questions about the actual position, please contact the "Hiring Unit Contact" listed below under Contact Information. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement.

Requirements

Minimum Requirements in the Class Specification.
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Nice To Haves

Effectively plan, organize, and manage multiple workloads and competing priorities.
Strong analytical, oral and written communications skills.
Gain and maintain cooperative working
Ability to effectively colect data in order to develop and maintain reports.
Knowledge of the Microsoft Office suite (Word, Excel, Outlooks, PowerPoint, Visio, Access)
Experience in print production and project management.
Ability to track and monitor multiple recurring tasks.
Ability to maintain accurate spreadsheets.
Ability to present information and conduct meetings.

Responsibilities

Assisting in planning, directing, and participating in the oversight of the Department's mail operations program.
Assisting in developing and monitoring the Department's mail related budget.
As a liaison, working directly with various Employment Development Department (EDD) departmental programs, other state agencies, outside vendors and contractors, and the United States Postal Service on mail related issues and postage matters.
Assisting with and providing input for Division and Branch level assignments.
Reviewing, analyzing, researching, and tracking more complex data.
Participating in work groups to resolve problems or implement new procedures.
Foster an environment that promotes the use of teamwork
Work cooperatively to develop partnerships with a wide variety of individuals
Integrate Division and Departmental values
Coordinating work priorities
Performing assigned tasks
Identifying and implementing process improvements to ensure that program operations are effective and efficiently performed.
Contact with EDD customers, staff, information technology staff, management, and representatives from other governmental agencies.