STAFF SERVICES ANALYST

State of California•Sacramento, CA

39d•Hybrid

About The Position

Under the general direction of the Assistant Director, in the Compliance Branch, the Staff Services Analyst (SSA) is responsible for various administrative, research, and analytical functions. The SSA must consistently exercise a high degree of initiative, confidentiality, independence, and originality in performing a wide variety of support duties. The SSA acts as the Bureau of Firearms (BOF) Forms Coordinator and ensures forms, letters, and web materials meet appropriate standards for publishing. This position will also gather, research, and conduct analytical duties for the BOF's executive management team; including statistical analysis, converting data to charts and graphs for the preparation of mandated reports, conducting research across multiple databases, responding to research requests for information concerning firearms related data and statistics, and ensuring coordination and completion of a variety of time-sensitive assignments. The SSA serves as the central point of contact for all subpoena-related communications, maintaining detailed records, and ensuring all responsive materials are accounted for, reviewed, and delivered properly. The SSA will also be the point of contact and serve as the Training Coordinator to ensure all BOF upper management are in compliance with mandatory training, and will process training requests from staff. The SSA will provide administrative support to the executive Management team, as needed. Additionally, the SSA may assist various BOF sections with statistical information or other special projects.

Requirements

Consistently exercise a high degree of initiative, confidentiality, independence, and originality in performing a wide variety of support duties.
Excellent written and oral communication skills
Strong analytical skills
Good research skills
Excellent time-management and organizational skills
Ability to communicate effectively with all levels of management and demonstrate good judgment when interacting with the public and professional staff
Ability to work well under pressure and meet deadlines
Maintain strict confidentiality
Be proficient in Microsoft Word, Excel, and Outlook
Ability to work both independently and as a team member
Carry out assigned tasks with minimal supervision
Be professional, a self-starter, flexible, dependable, have excellent attendance
Demonstrate strong proficiency in proofreading and editing with exceptional attention to detail
Be willing to assume other duties as necessary

Nice To Haves

Familiarity with Adobe Experience Manager is preferred.

Responsibilities

Acts as the Bureau of Firearms (BOF) Forms Coordinator and ensures forms, letters, and web materials meet appropriate standards for publishing.
Gathers, researches, and conducts analytical duties for the BOF's executive management team; including statistical analysis, converting data to charts and graphs for the preparation of mandated reports, conducting research across multiple databases, responding to research requests for information concerning firearms related data and statistics, and ensuring coordination and completion of a variety of time-sensitive assignments.
Serves as the central point of contact for all subpoena-related communications, maintaining detailed records, and ensuring all responsive materials are accounted for, reviewed, and delivered properly.
Serves as the Training Coordinator to ensure all BOF upper management are in compliance with mandatory training, and will process training requests from staff.
Provides administrative support to the executive Management team, as needed.
Assists various BOF sections with statistical information or other special projects.