STAFF SERVICES ANALYST

State of California•Sacramento, CA

50d•Hybrid

About The Position

The Staff Services Analyst (SSA) works under Staff Service Manager I, Chief of the Business Management Unit. The SSA provides administrative and program support to the branch including processing patient record requests, serving as the attendance coordinator, training coordinator, and asset manager for CDSRB. The SSA also provides facility support, processes procurements such as purchase and service orders and provides backup support to the CDSRB office support technician. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Requirements

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.
A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 498742 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.
If you are unable to submit your application electronically through your CalCareers account, please email [email protected] for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Please limit your overall response to all four questions to no more than two pages, using not less than 12-point Arial font.
Describe your experience performing analytical, technical, clerical and/or customer services duties. For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position. OR Provide a statement indicating your graduation from college including the name of the college/university, degree and field, number of credits and year completed, and the school's accreditations. If you hold more than one degree, please provide a statement for each completed degree.
What experience do you have reviewing policies and procedures and applying them to produce complete work products?
What experience do you have with processing procurements to obtain goods and services?
What experience do you have with assisting staff on payroll and benefits issues within state service or in private entities?
How does your experience, knowledge, or education make you a qualified candidate for the position?

Nice To Haves

Excellent written, verbal, and interpersonal communications skills
Detail-oriented/ability to notice and correct errors
Ability to work independently and in a team environment
Self-starter that demonstrates initiative, resourcefulness, and good judgment
Experience processing procurements in state government or a company setting
Experience assisting staff with payroll and benefits within state government or a company setting
Knowledgeable in Microsoft Office Suite, TEAMS application, Abode Acrobat Pro

Responsibilities

Provides administrative and program support to the branch including processing patient record requests
Serves as the attendance coordinator, training coordinator, and asset manager for CDSRB
Provides facility support
Processes procurements such as purchase and service orders
Provides backup support to the CDSRB office support technician